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The hotel is situated in the heart of the 800-acre "Resort-in-the-City" landmark of Sunway Lagoon Resort, located a mere 25 minutes from Kuala Lumpur city centre and just 35 minutes from Kuala Lumpur International Airport. The hotel is well served by an extensive network of expressways and rapid rail systems.
The complex has a lift and features 764 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage (for a fee) and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning ensures that rooms maintain just the right temperature. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. For those who wish to stay active while on holiday, the hotel offers tennis. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, squash and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, massage treatments and a solarium. Children are well looked after in the kids' club.
Various dining options are available, including a non-smoking restaurant, a café and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Staff are also happy to provide children's meals.
Persiaran Lagoon
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2818 reviewsUser: Wanderer23174529257
Trip type: Family
Exceptional Stay & Fantastic Service from Shashank!
The hotel is super comfortable, clean, and in a perfect location. A special shoutout to Shashank for the amazing and friendly service—he really made our check-in and stay welcoming. Will definitely come back again!
User: ChuV23
Trip type: Couples
Great Stay with Excellent Front Desk Service
Definitely 5/5 experience.Thank you, Prasanth, for your outstanding service and hospitality during our stay.We had accidentally made a duplicate booking through a third-party app, and when we approached the reception to check on our booking, we realized there…
User: Stay07158328241
Trip type: Friends getaway
Smooth Check-In Experience
A heartfelt thank you to Izzan for the wonderful service during check-in. From the warm welcome to the smooth and efficient process, everything was handled so professionally and with such a friendly attitude. Truly made the experience pleasant and comfortable.…
User: Stay45756455492
Trip type: Family
Smooth process
Very good experience , smooth check in service by staff named Usha .. 👍🏼
User: Inspire12192433535
Trip type: Couples
Amazing experience
We had a wonderful experience at the hotel. The hospitality was excellent, and the staff were very polite and helpful. A special thanks to Likhit for his great service and friendly attitude. He made our stay even more comfortable and memorable. Highly apprecia…
