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Shangri-La Tanjung Aru

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Shangri-La Tanjung Aru

locationKota Kinabalu, Kota Kinabalu and Sabah

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About Shangri-La Tanjung AruAbout Shangri-La Tanjung Aru

Location

This resort is set on a peninsula surrounded by the waters of the South China Sea. Local attractions, the city centre and Kinabalu international airport are just 10 minutes away from this surprisingly tranquil resort.

Facility

The resort has 5 lifts and features 492 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, crazy golf, golf and fishing. A number of sports are available, including water sports such as paddle boating, sailing and snorkelling. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, banana boat rides, canoeing and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Half board can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Shangri-La Tanjung Aru Amenities at Shangri-La Tanjung Aru

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

    • -

      Kids Club

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Nightclub

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      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2711

Very Good

1278

Average

425

Poor

161

Terrible

117

Recent Reviews: 4692

  • User:Ellenhunny

    Trip type:

    Gorgeous sunsets, excellent service, big rooms!

    rating06 Jun 2026

    We checked into Shangri-La Tanjung Aru at midnight tired from the flight in and ready to get a good night’s rest. The hotel was quiet and eerily empty making me wonder if I had made the wrong...

  • User:K_Guernsey

    Trip type:

    Great hotel for children

    rating16 Apr 2026

    Great pool, lots of sunbeds available Great breakfast buffet, they have everything Fab games room and Aviela was super friendly and helpful Could not swim in the sea due to crocodiles and jelly...

  • User:AlanFogarty

    Trip type:

    Good for kids.

    rating05 Apr 2026

    I want to extend a huge thank you to the team at the Sunset Bar, especially the trilingual Haniff. Even during the busiest times, they handle the pressure masterfully and provide excellent service...

  • User:sivajireddy

    Trip type:

    Good and worst

    rating20 Feb 2026

    I would like to commend the reception team for their warm and professional approach. The Duty Manager on duty was extremely helpful, attentive, and delivered excellent service. However, I was...

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