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This hotel is located right in the heart of Kota Kinabalu.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex is ideal for exercise and relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.
41, Jalan Gaya, Pusat Bandar
Check-in from 3:00 PM · check-out by 12:00 PM
Good
374 reviewsUser: Adikin W
Trip type: Couples
If Cold service was a Luxury Experience
I rarely leave negative reviews, but this was honestly the worst Accor property I’ve ever stayed in.From the moment I arrived, the front desk experience set the tone, staff were unfriendly, with no smile and no sense of welcome whatsoever. It felt cold and tra…
User: Jean D
Trip type: Couples
Good Location
Good Location easy walking distance to city centre and coastal area. This is a "dry" hotel (no bar). Room was clean and comfortable but on appearance the halls in the hotel are shabby. Breakfast was good. Good Italian Restaurant - Little Italy in easy walking…
User: Jason S
Trip type: Solo travel
not what I expected!
Not sure if Mercure is a 4 star hotel, I stayed for 4 nights and wouldn’t say my stay was horrible but would say it was great either!Room itself seems outdated and some of the Lino on the floor was started to peel, bathroom is open style that is very unusual f…
User: Aziz S
Trip type: Family
Not Worth 4-Star Rating or the Price- More of a budget hotel.
Great location, and the check-in process was quick with friendly front desk staff. However, there was no bellboy available to assist with luggage upon arrival.The condition of the rooms felt more like a 2-star property or below. There was a damp, mouldy smell,…
User: Global03147506484
Trip type: Solo travel
態度惡劣的 大堂職員
My flight was canceled by the airline, and I was arriving a day late. When I asked the hotel if they could accommodate me by canceling one night's stay, they refused, showing a complete lack of empathy from the reservations department.The bathroom in my room h…
