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This hotel enjoys a strategic location in the heart of Kota Kinabalu city centre, within walking distance of the commercial district, banks, government agencies, local eateries, bars and various tourist sites. It is 5 minutes’ drive from the Pilipino Market, KK Esplanade and the Gaya Street Market and guests will find the Monsopiad Cultural Centre just a 20-minute drive away. Kota-Kinabalu International Airport is just 20 km away.
The hotel has a lift and features 275 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The dining area includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day.
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

N0.1,Jalan Singgah Mata1,Asia City
Check-in from 3:00 PM · check-out by 12:00 PM
Good
687 reviewsUser: Mimi Yuslinda Y
Trip type: Solo travel
Recommended
Good stay overall. The room is a little small but clean & equipped with the essentials. Convenient location with eateries, self-service laundries, & mini marts within walking distance.
User: Go22007867595
Trip type: Couples
Good
Good but room small,service is good
User: Jeff O
Trip type: Family
Fully recommended
Location is very strategic and staff is very friendly and helpful
User: Tourist720796
Trip type: Solo travel
Terrible experience
I was on holidays to Malaysia for 1 month. Stayed in many beautiful hotels. By far this is the worst. Don’t ever book this hotel. They don’t care about you . Workmen started drilling while you’re trying to sleep. Called front office and they asked you to endur…
User: Li Y
Trip type: Family
Good Experience
The front desk service is excellent and prompt. The hotel environment is very nice, giving guests a warm and welcoming feeling. Sherry Yee, General Manager at Cititel Express Kota Kinabalu, responded to this review Thank you for taking the time to share y…