Congress

Recent Reviews: 808

• User: Maria R

  Trip type: Family

  Very bad stay in hotel

  I want to warn everyone who is considering staying at Congress Hotel in Vilnius — our experience was not just disappointing, it was genuinely dangerous.The hotel completely ignores basic safety measures. Ice and snow are NOT cleared from the roof. Massive chunks of ice are hanging there freely and can fall at any moment. And unfortunately, this is not just a figure of speech — during the night, a… Read moreI want to warn everyone who is considering staying at Congress Hotel in Vilnius — our experience was not just disappointing, it was genuinely dangerous.The hotel completely ignores basic safety measures. Ice and snow are NOT cleared from the roof. Massive chun… Read more

• User: WordTo T

  Trip type: Couples

  A/ Heating fan was a joke

  The overall experience wasn’t to bad as we were attended to with haste. It was cold and we couldn’t turn on the A/C heating, staff told us that it’s turned off during winter which makes no sense. There was also false advertising on amenities such as a pool and gym, staff told us to go elsewhere.The overall experience wasn’t to bad as we were attended to with haste. It was cold and we couldn’t turn on the A/C heating, staff told us that it’s turned off during winter which makes no sense. There was also false advertising on amenities such as a pool and… Read more

• User: swoodruf

  Trip type: Friends getaway

  Nice Hotel in Great Location

  Very nice hotel in a prime location! Looking out my window, I could see the Stalin's Finger Building and the big shopping area. For being in the center of town, it was remarkably quiet. My room itself was very nice with plenty of electrical outlets, but it was on the small side. Also, the room was warm, and I could not get it to cool down. The windows are locked so that you can only open them abou… Read moreVery nice hotel in a prime location! Looking out my window, I could see the Stalin's Finger Building and the big shopping area. For being in the center of town, it was remarkably quiet. My room itself was very nice with plenty of electrical outlets, but it was… Read more

• User: Laura E

  Trip type: Family

  Very disappointing stay – poor customer service

  Very disappointing stay – poor customer serviceWe booked a room for 4 people (2 adults, a 6-year-old, and an 8-month-old baby). On arrival, we were given a room with only one double bed and a cot — no extra bedding or space for our 6-year-old. When I went to reception to sort it out, Alexandra told me it was “normal” for a child to sleep with the parents, even though our booking clearly showed 4 g… Read moreVery disappointing stay – poor customer serviceWe booked a room for 4 people (2 adults, a 6-year-old, and an 8-month-old baby). On arrival, we were given a room with only one double bed and a cot — no extra bedding or space for our 6-year-old. When I went to r… Read more

• User: Tigertribal

  Trip type: Couples

  Pleasant Stay

  Be aware there are steps from the sidewalk to the hotel entrance.Spacious room. Comfortable bed. Tea making facilities. Fridge. Inroom safe. Wifi good. Aircon ok. Could be a few more hangers. Lack of drawer space.Walk-in shower with good water pressure with shampoo & shower gel dispensers. Soap dispenser at basin. Hairdryer.Nice hot & cold buffet breakfast with eggs & bacon/sausage, ha… Read moreBe aware there are steps from the sidewalk to the hotel entrance.Spacious room. Comfortable bed. Tea making facilities. Fridge. Inroom safe. Wifi good. Aircon ok. Could be a few more hangers. Lack of drawer space.Walk-in shower with good water pressure with sh… Read more