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Best Western Plus Westlands

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Best Western Plus Westlands

locationNairobi, Nairobi

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About Best Western Plus WestlandsAbout Best Western Plus Westlands

Location

This hotel is located in Nairobi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain just the right temperature. A trouser press is provided for guests' convenience. Other features include a telephone and WiFi (no extra charge). Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available at the hotel. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With canoeing, snorkelling and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Plus Westlands Amenities at Best Western Plus Westlands

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

    • -

      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

185

Very Good

40

Average

4

Poor

2

Terrible

4

Recent Reviews: 235

  • User:68JasonW68

    Trip type:

    Very warm welcome with a relaxed atmosphere

    rating01 Dec 2025

    Great custumer service and always attentive to detail. Restaurant ground Floor Moses very helpful on all occasions and always ensuring the guest have everything they need and especially what asked...

  • User:Ineza G

    Trip type:

    The hotel is quite small and does not live up to its 4-star rating. The restaurant is tiny, and the breakfast selection

    rating22 Oct 2025

    The hotel is quite small and does not live up to its 4-star rating. The restaurant is tiny, and the breakfast selection is very limited, with hardly any options. The room faced the street, making it...

  • User:Elvis T

    Trip type:

    Wow what a warm welcome at the reception i really loved it . Such cool and professional receptionist

    rating16 Oct 2025

    A very very good place to be . If ure planning to visit kenya this place shoul be on top 3 hotels in kenya .. kenya to the world 🥰🥰

  • User:Stacy W

    Trip type:

    EXCELLENT

    rating14 Oct 2025

    The check in was so smooth..Everything in the room was neat and clean. A special shout out to Dennis in the front desk he was very nice 😊

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