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Serena Beach Resort & Spa

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Serena Beach Resort & Spa

locationMombasa City, Mombasa

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About Serena Beach Resort & SpaAbout Serena Beach Resort & Spa

Location

The hotel is 18 km north of the city of Mombasa and 30 km from the airport. The hotel shuttle bus provides guests with transport between the hotel, town centre and the airport.

Facility

The holiday village has a lift and features 166 rooms, including 6 junior suites and 8 suites. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the holiday village ensures that there is something new to do every day, including tennis, beach volleyball, golf, paddle tennis, archery and fishing. A wide range of sports are available, including water sports such as water skiing, windsurfing, paddle boating, catamaraning, snorkelling, diving, water aerobics and aquafit or, for a fee, sailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, bowling, squash, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Serena Beach Resort & Spa Amenities at Serena Beach Resort & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Beach Volleyball

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      Billiards/Snooker

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      Bowling

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      Catamaran

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

722

Very Good

238

Average

67

Poor

27

Terrible

17

Recent Reviews: 1070

  • User:lillianmJ3121MW

    Trip type:

    Reservations team let me down.

    rating01 Sept 2025

    How long or what does it take to simply get your payment details so that I plan for my check-in??I gave all my details,stated my preference on the room and dates. I've been following up with Kennedy...

  • User:R9905AYandrewa

    Trip type:

    Family holiday at Serena Beach Resort

    rating19 Aug 2025

    Had an amazing holiday at this coastal hotel! Excellent service, beautiful views, and a truly relaxing experience. Highly recommend

  • User:Anzoom

    Trip type: Couples

    Serena Mombasa

    rating17 Aug 2025

    All the staff put in extra effort to make us comfortable and the atmosphere/ location is awesome. Looking forward to visiting back soon with my kids

  • User:Festus M

    Trip type:

    Very welcoming

    rating09 Aug 2025

    My stay at Serena Beach Resort & Spa was soo enjoyable ~Special thanks to Housekeeper allocated to my room no 26, always prepared my room to look cool🤙🏻 ~Special thanks to all waitresses and...

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