Sentrim Castle Royal Hotel

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41+ photos

Sentrim Castle Royal Hotel

Name: Sentrim Castle Royal Hotel
Address: Moi Avenue, Mombasa, kenya
Telephone: 353818882077
Rating: 4.1

mombasa, kenya

About Sentrim Castle Royal Hotel

location

This hotel is located at the heart of the busy and constantly growing city of Mombassa.

facility

The hotel has a lift and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, satellite television, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Fine weather can be enjoyed on the terrace. A casino offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Sentrim Castle Royal Hotel

Facilities (11)

Air conditioningCurrency ExchangeShopsCasinoConference RoomRoom ServicePetsElevator/ LiftLaundryParkingWifi

Common Area (1)

Reception

Distances (1)

Beach

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (2)

Contactless check-in/-outPackaged meals

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (8)

ShowerBathtubHairdryerMinibarFridgeTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Events

Transfers (2)

Airport TransfersShuttle Service

Location

Mombasa City, Mombasa, Kenya

Moi Avenue

Nearest airport11km

City centre3km

What's nearby

City centre3km
Nearest airport11km

Check-in from 12:00 PM · Check-out by 10:00 AM

Mombasa City, Mombasa, Kenya

Moi Avenue

Nearest airport11km

City centre3km

What's nearby

City centre3km
Nearest airport11km

Check-in from 12:00 PM · Check-out by 10:00 AM

User Rating & Reviews

4.1

Very Good

395 reviews

Value
Rooms
Cleanliness
Service

Excellent186
Very Good109
Average58
Poor26
Terrible16

Recent Reviews: 395

User: Francesca C
Trip type: Friends getaway
Amazing
24 Sep 2026
Beautiful atmosphere with traditional dresses and food. Truly recommendedBeautiful atmosphere with traditional dresses and food. Truly recommended
User: Lornah M
Trip type: Business
Excellent stay
22 Sep 2026
Had a wonderful snd lovely stay. The staff were friendly, attentive, and made sure the customers were well taken care of. The food was delicious, and the location was very convenient. Overall, the atmosphere was pleasant and welcoming. I truly enjoyed my stay and would be happy to visit again. Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review… Had a wonderful snd lovely stay. The staff were friendly, attentive, and made sure the customers were well taken care of. The food was delicious, and the location was very convenient. Overall, the atmosphere was pleasant and welcoming. I truly enjoyed my stay…
User: Johnstone M
Trip type: Business
Good customer care I can always recommend someone.
17 Sep 2026
We had a trained and the environment was ok.Madam Nzilani made a commendable job Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear John,Thank you for your feedback. We are delighted to hear that you had a good training experience and found the environment comfortable. We truly appreciate your kind words about Madam Nzilani. We look forw… We had a trained and the environment was ok.Madam Nzilani made a commendable job Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear John,Thank you for your feedback. We are delighted to hear that you…
User: Simon K
Trip type: Business
Nice foods for training session
17 Sep 2026
Training ar mombasa was very good Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear Guest,Thank you for your wonderful feedback. We are glad to hear that you had a great training experience in Mombasa. We truly appreciate your kind words and look forward to welcoming you again.Regards,Sentrim Castle Royal Hotel.Training ar mombasa was very good Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear Guest,Thank you for your wonderful feedback. We are glad to hear that you had a great training experience in Momba…
User: Cecilia O
Trip type: Friends getaway
????????
17 Sep 2026
I truly appreciated the great hospitality and the attention given to guests. Everything made my stay comfortable and enjoyable. I would definitely recommend Castle Royal Hotel and would be happy to stay there again. ????l Sentrim Hotels, Guest Services / Front Office at Sentrim Castle Royal Hotel, responded to this review Dear Guest,Thank you so much for your wonderful review and recommendati… I truly appreciated the great hospitality and the attention given to guests. Everything made my stay comfortable and enjoyable. I would definitely recommend Castle Royal Hotel and would be happy to stay there again. ????l Sentrim Hotels, Guest Services / Fr…

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