Shinagawa Tobu Hotel

Recent Reviews: 105

• User: 7Makarios

  Trip type: Friends getaway

  Near Shinagawa Station but dusty and moldy room

  For the price we paid approx USD 625 for 2 nights without breakfast in a standard twin room, the experience was disappointing. The room was noticeably dusty, the whole length of its upper beam was covered in dust. The bathroom had visible mold in several areas. For this price point, we expected a much higher level of cleanliness. The hotel is showing signs of age, the atmosphere felt somewhat life… Read moreFor the price we paid approx USD 625 for 2 nights without breakfast in a standard twin room, the experience was disappointing. The room was noticeably dusty, the whole length of its upper beam was covered in dust. The bathroom had visible mold in several areas… Read more

• User: LaraB2440

  Trip type: Family

  Disappointing

  While the location of this hotel is convenient as it is close to Shinagawa station (Shinkansen line), the quality of the hotel is poor. Our room was dated, which was fine but compared to the bright photos on their website, I felt like the room wasn’t even close to what was portrayed. The worst part was the dirty bathroom. Black mould in the tile grout and on the ceiling. Filthy hand basin and wors… Read moreWhile the location of this hotel is convenient as it is close to Shinagawa station (Shinkansen line), the quality of the hotel is poor. Our room was dated, which was fine but compared to the bright photos on their website, I felt like the room wasn’t even clos… Read more

• User: ruwantha_lakshan

  Trip type: Couples

  Walking distance to Shinagawa station and great facilities.

  Awesome location as just 5 minutes to Shinagawa station. Breakfast is good with continental options. It has a coffee lounge open until midnight to relax and also can use while waiting before checking in and after checkout. Also has a vending machine for snacks and drinks.Bed is kind of small and that’s expected when you are in Japan.Awesome location as just 5 minutes to Shinagawa station. Breakfast is good with continental options. It has a coffee lounge open until midnight to relax and also can use while waiting before checking in and after checkout. Also has a vending machine for snacks… Read more

• User: carmencD9941ZF

  Trip type: Couples

  Tasty Breakfast

  We booked this hotel because of its proximity to the station to take the Shinkansen. What really stood out was the tasty breakfast! They had a really good spread with lots of beverage options too. We also really appreciated the cold towels they had at the reception especially since we were there for some hotter days. I enjoyed staying at this hotel a lot more than I expected! It’s a great place to… Read moreWe booked this hotel because of its proximity to the station to take the Shinkansen. What really stood out was the tasty breakfast! They had a really good spread with lots of beverage options too. We also really appreciated the cold towels they had at the rece… Read more

• User: Maryamalyahia

  Trip type: Friends getaway

  Horrible Experience - Unsafe and Untrustworthy Hotel

  We had a truly terrible experience at this hotel and would strongly advise against staying here.Firstly, we felt unsafe during our stay. The walls were so thin that we could hear everything from the neighboring rooms, and we genuinely thought someone entered our room while we were sleeping. This made it impossible to relax or feel secure.Additionally, the breakfast they offer is nothing like what… Read moreWe had a truly terrible experience at this hotel and would strongly advise against staying here.Firstly, we felt unsafe during our stay. The walls were so thin that we could hear everything from the neighboring rooms, and we genuinely thought someone entered o… Read more