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mesm Tokyo, Autograph Collection

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mesm Tokyo, Autograph Collection

locationTokyo City, Tokyo

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About mesm Tokyo, Autograph CollectionAbout mesm Tokyo, Autograph Collection

Location

This hotel welcomes guests in Tokyo.

Facility

The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service and a laundry service.

Rooms

Rooms are equipped with central heating. Equipped with a telephone and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

A range of sport and leisure activities ensure a lively and interesting stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and massage treatments. Evening entertainment includes live music.

Meals

The dining area includes a restaurant and a bar. Breakfast and lunch are served every day.

Amenities at mesm Tokyo, Autograph Collection Amenities at mesm Tokyo, Autograph Collection

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

73

Very Good

31

Average

25

Poor

9

Terrible

10

Recent Reviews: 148

  • User:Mark P

    Trip type:

    Be careful of them charging you for things you didn't buy

    rating22 Nov 2025

    This was a terrible experience. Someone in the hotel booked food and drinks and food to my room from the bar. When I disputed this the duty manager was trying to argue that it was me. I ended up...

  • User:Rick I

    Trip type:

    A beautiful and MESMerizing stay

    rating04 Nov 2025

    My first visit to Japan started with a bang staying at the Mesm. This hotel is a part of the Autograph Collection by Marriott, and they did a great job in making my stay special. They acknowledged my...

  • User:805barbaraj

    Trip type:

    Be MESMerized

    rating13 Sept 2025

    Thank you for our great September stay and, yes, we were MESMerized! We appreciated everyone's assistance in advance of and during our stay. Plus, their cheerfulness, service and wonderful knowledge...

  • User:Boon Yao T

    Trip type:

    No Empathy towards Customers. Terrible Service.

    rating04 Sept 2025

    Checked in with only TouchNGo and Apple Pay Platinum (I come from a fully digitized banking system). Stranded alone in a foreign country without cash. Needed just 10,000 yen for incidentals. I...

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