Hyatt Regency Tokyo

Name: Hyatt Regency Tokyo
Address: 2-7-2 Nishi-Shinjuku, Tokyo, japan
Telephone: +44-204-505-9777
Rating: 4.1

Tokyo City, Tokyo, Japan

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About Hyatt Regency Tokyo

location

This city hotel enjoys a location convenient for Shinjuku station, which links to the Tokyo subway and offers services to Hakone, a popular hot-spring mountain resort. Shinjuku central park is about 1 km from the accommodation, whilst Tokyo International Forum is 10 km away. Narita International Airport is some 65 km from the hotel.

facility

The hotel has 744 rooms, including 16 suites and 92 single rooms, which are located on 28 storeys and are reachable by lift. The reception desk is open round the clock. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna, massage treatments and hydrotherapy treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast, a lunch buffet and a dinner à la carte offer plenty of delicious variety.

Amenities at Hyatt Regency Tokyo

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  Lunch Buffet
Sport/Entertainment
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  Golf
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Sun loungers
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  Sun terrace

Location

Around this property:

Centre

7000 m

Airport

23000 m

Airport

73000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

354

Very Good

Average

Poor

Terrible

Recent Reviews: 575

User:Road36759088903
Trip type: Family
Amazing place
24 Jun 2026
Location is good atmosphere is quiet and nice Rooms are good with all the amenities Breakfast has a huge spread Mr fabio helped me with all the vegan options Great... more »
User:bigjuble
Trip type: Business
Hyatt Regency Shinjuku metro/subway access review
24 Jun 2026
The hotel is large and older(possibly 1980) but it is well kept. The room I had was a standard queen room and likely the smallest room this hotel has. Old... more »
User:Kunal S
Trip type:
Racist and money minded hotel
24 Jun 2026
Horrible customer service they are racist and only care about money they have different set of rules For different guests while they demanded money from Me on checkin which i... more »
User:T16WAfernandoo
Trip type:
Great hotel in Tokyo
24 Jun 2026
Room was great. Breakfast fantastic. Location and shuttle to station excellent. Gym also great. Great service from staff and concierge. Want to note the manager (Keiichiro Sato) who was particularly... more »
User:weloveinternattravel
Trip type:
Not centrally located to anything.
24 Jun 2026
Thus is my 3rd time in Japan and this by far has been the worse place for staff attitudes. This hotel is in the middle of nothing. There are only... more »