143+ photos
This hotel warmly welcomes guests in Tokyo.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, aerobics, a spa, a sauna and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.
4-1 Kioi-Cho
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
192 reviewsUser: DCPlanet
Trip type: Couples
Modern with Historical Influences
The New Otani Hotel has been around for many years. I had not stayed in quite a while and was extremely satisfied with the service and all the upgrades. The... more »
User: BobWE
Trip type: Couples
Best of the Best
Located about 30 minutes from Haneda Airport is the Hotel Okura. Within the hotel complex are the two floors for the Executive House Zen. A little expensive but worth the... more »
User: roadtripc
Trip type: Couples
A very fine hotel
This was one of the finest hotels we have stayed in a long time. The staff was incredibly courteous, and the hotel is really well managed with attention to details.... more »
User: kenichiu7
Trip type: Family
I won't use it anymore
The rooms are well-maintained, clean, and comfortable. Thanks to renovations, the hotel doesn't feel dated. Rating as a luxury hotel, areas for improvement, and disappointments: I selected a twin-bedded room,... more »
User: Linda C
Trip type: Couples
Very dissappointed in the food downstaris. Room was fabulous, Comfortable and clean. Club room food excellet. I would
I picked th new otani executive house zen as I use my american express platinum card as they uprade the room give you $100 for food , free breakfast and... more »
