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Citadines Tokyo Shinjuku

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Citadines Tokyo Shinjuku

locationTokyo City, Tokyo

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About Citadines Tokyo ShinjukuAbout Citadines Tokyo Shinjuku

Location

This serviced apartment complex is located in the shopping and entertainment district, about 1 km from the Shinjuku Gyoen park, the Isetan department store and Hanazono Shrine.

Facility

The apartment hotel has 3 lifts and features 160 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and massage treatments.

Meals

A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Citadines Tokyo Shinjuku Amenities at Citadines Tokyo Shinjuku

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1380

Very Good

1087

Average

167

Poor

27

Terrible

17

Recent Reviews: 2677

  • User:Kirsten W

    Trip type:

    Amazing!

    rating10 Dec 2025

    The manager & staff are very friendly. Rooms are clean and it is easy to access many places around Shinjuku. You can also get free coffee from their machine!

  • User:junp705

    Trip type:

    Amazing staff and location

    rating20 Oct 2025

    we had 3 total people in a suite, although one of the bed was a fold out bed, it was still comfortable. I really enjoyed the location as it is close enough to Shinjuku that it was super accessible...

  • User:CliveP464

    Trip type:

    Great hotel

    rating13 Oct 2025

    We had a room with a small kitchenette and in Japanese standards was a good size. Bed was comfortable Air con worked and was good Hotel was quiet and in a great location for exploring Shinjuku and...

  • User:Tikku T

    Trip type:

    Perfect base for a Tokyo business sprint

    rating21 Sept 2025

    We stayed at Citadines Shinjuku Tokyo for a week of back-to-back meetings, and it was exactly what we needed. The apartment-style rooms gave us space to work and unwind, the location was...

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