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Andaz Tokyo Toranomon Hills

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Andaz Tokyo Toranomon Hills

locationTokyo City, Tokyo

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About Andaz Tokyo Toranomon HillsAbout Andaz Tokyo Toranomon Hills

Location

This hotel is located in the heart of Tokyo.

Facility

The hotel has a lift and features 164 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Andaz Tokyo Toranomon Hills Amenities at Andaz Tokyo Toranomon Hills

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1698

Very Good

340

Average

112

Poor

61

Terrible

59

Recent Reviews: 2270

  • User:Vacationingturtles

    Trip type: Family

    Amazing stay!!!

    rating16 Jun 2026

    Excellent stay!!! From location to staff and service everything was wonderful. The generous size of the room reflected their hospitality of their guests!!! They must have excellent management...

  • User:lkjskis

    Trip type:

    Big room

    rating14 Jun 2026

    Nice lounge area in the lobby. Room was very spacious - our full size luggage could be left open. The bathroom was huge -the tub and shower were separate from the sink which was separate from the...

  • User:925jamesz

    Trip type: Family

    Andaz Welcomes You to Tokyo

    rating12 Jun 2026

    Andaz Tokyo Toranomon Hills staff was welcoming and attentive. The rooms, the view, the amenities, the delicious food, all make this hotel the right choice in Tokyo.

  • User:Nicole C

    Trip type: Family

    Fantastic stay! Highly recommended for family trips!

    rating08 Jun 2026

    The service at Andaz Tokyo was exceptional, and the staff were incredibly warm and friendly. Our room was perfectly clean and offered a breathtaking view of the Tokyo Tower. The breakfast was also...

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