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About New Otani Osaka
Uniquely located in a development complex adjacent to Osaka Castle, juxtaposing a sleek and comfortable modern design, the hotel incorporates a wide range of nearby shopping and dining options, and the beauty and history of Osaka Castle and its delightful gardens bordering the Yodogawa River. It is a beautiful 10-minute stroll across the river from the castle, passing en route the pick-up/drop-off pier for one of Osaka's newest attractions, the Aqua Liner River Cruise. The Castle Gardens, containing a variety of trees including peach, cherry and maple, are particularly enchanting in spring and autumn, but captivating all year round. The hotel is 3 minutes on foot from Osaka Jo Koen railway station on the JR Osaka Loop Line offering access to Universal Studios, Osaka City Centre, and Osaka railway station (15 minutes), from where there is access to nearby Kyoto and Nara. Alternatively, the hotel is 15 minutes by taxi from Osaka railway station, 25 minutes by taxi from Shin Osaka railway station with bullet train access to Kyoto, Tokyo and Hiroshima.
The hotel welcomes guests in an 18-storey building with a lift and 525 non-smoking rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.
Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking and tennis are available. The hotel offers numerous indoor sports, including yoga, callisthenics and aerobics or, for a fee, a gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. A kids' club and live music round out the entertainment options.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at New Otani Osaka
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Packaged meals
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Cycling/Mountain Biking
Gym
Indoor Pool
Jacuzzi
Massage
Outdoor Pool(s)
Sauna
Steam bath
Sun loungers
Sun terrace
Tanning Studio/Solarium
Tennis
Location
User Rating & Reviews
Excellent
1026
Very Good
659
Average
172
Poor
56
Terrible
31
Recent Reviews: 1944
User:TORN1
Trip type:
Def worth the Castle view!
07 Nov 2025
User:shelbyc2017
Trip type:
Terrible experience
24 Aug 2025
User:Seaside31942461258
Trip type: Family
Great stay in Osaka. Peaceful and clean
19 Jun 2025
User:psudino
Trip type:
A perfectly located conference hotel with many dining options
11 Jun 2025
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