137+ photos
Uniquely located in a development complex adjacent to Osaka Castle, juxtaposing a sleek and comfortable modern design, the hotel incorporates a wide range of nearby shopping and dining options, and the beauty and history of Osaka Castle and its delightful gardens bordering the Yodogawa River. It is a beautiful 10-minute stroll across the river from the castle, passing en route the pick-up/drop-off pier for one of Osaka's newest attractions, the Aqua Liner River Cruise. The Castle Gardens, containing a variety of trees including peach, cherry and maple, are particularly enchanting in spring and autumn, but captivating all year round. The hotel is 3 minutes on foot from Osaka Jo Koen railway station on the JR Osaka Loop Line offering access to Universal Studios, Osaka City Centre, and Osaka railway station (15 minutes), from where there is access to nearby Kyoto and Nara. Alternatively, the hotel is 15 minutes by taxi from Osaka railway station, 25 minutes by taxi from Shin Osaka railway station with bullet train access to Kyoto, Tokyo and Hiroshima.
The hotel welcomes guests in an 18-storey building with a lift and 525 non-smoking rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.
Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking and tennis are available. The hotel offers numerous indoor sports, including yoga, callisthenics and aerobics or, for a fee, a gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. A kids' club and live music round out the entertainment options.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
1-4-1 Shiromi Chuo-ku
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1960 reviewsUser: Goran M
Trip type: Couples
No, just not this hotel.
Terrible hotel. Even worse staff. Too expensive for the services they provide. Old and rundown rooms, unpleasant staff. They charge more money than they advertise on travel sites. Totally dislocated hotel with no social amenities in the area. クチコミ担当マネージャー ホ…
User: Roshni P
Trip type: Couples
Stay somewhere else!
This hotel is definitely not a 5-star experience it feels more like an outdated 3-star property. The bathroom looked like it hadn’t been renovated since the 1980s, and overall the hotel feels old and tired.One thing that really annoyed me was the breakfast sys…
User: jds98235
Trip type: Couples
Top service, location, and emenities.
I first visited a New Otani hotel in Tokyo in 2005 and immediately fell in love with their service-oriented atmosphere and traditional values that belnded japanese customs with modern service. My wife and I decided to stay at the Osaka location for the end of…
User: Bbqduck123
Trip type: Couples
Restful start to a short holiday in Japan.
Lovely spacious rooms. We had views of the Castle and Osaka-Jo Hall. It’s located in the business district but very close to the train loop and nearby metro station. There’s the beautiful river and park surrounds.Arrived on a wet weather day, from KIX airport…
User: erickdbrand
Trip type: Family
False information listed from the hotel. Book somewhere else.
I am extremely disappointed with this hotel. I am currently writing this from my hotel room at this same hotel. We come from 4 star hotels in Tokyo and Kyoto which were exceptional. Sadly, this 5 star hotel has been awful. When we booked this property, their l…
