Kintetsu Universal City

Recent Reviews: 784

• User: Natnu

  Trip type: Family

  Sesame Street

  Great hotel for kids especially the 2 floors completely decorated in Sesame Street with the music playing pity the whole hotel wasn’t like this very slow check in but enjoyed so close to the park ?????????????? ???????????, ??????? / ???? ???? at Hotel Kintetsu Universal City, responded to this review Thank you very much for staying at Hotel Kintetsu Universal City.We would also like to expre… Read moreGreat hotel for kids especially the 2 floors completely decorated in Sesame Street with the music playing pity the whole hotel wasn’t like this very slow check in but enjoyed so close to the park ?????????????? ???????????, ??????? / ???? ???? at Hotel Kint… Read more

• User: Hollie4077

  Trip type: Couples

  Great USJ location with parking

  I've tried a bunch of the hotels next to City Walk and this one was my favourite so far based on value for money. The parking is in the basement of the hotel so incredibly convenient for visiting USJ. It was 3000 yen for 24 hours from when you enter the parking lot, and then 500 yen every 30 minutes after that. Really reasonable price and cheaper than the official USJ parking. The parking lot is o… Read moreI've tried a bunch of the hotels next to City Walk and this one was my favourite so far based on value for money. The parking is in the basement of the hotel so incredibly convenient for visiting USJ. It was 3000 yen for 24 hours from when you enter the parkin… Read more

• User: Buzzdog

  Trip type: Family

  Thank you for a wonderful experience.

  Thank you Hotel Kintetsu for making our stay an easy and memorable experience, particularly the service and going well beyond what is generally expected of you. This trip was to celebrate my sons 16th Birthday and our experience with you set up our trip to be one to be remembered. ?????????????? ???????????, ??????? / ???? ???? at Hotel Kintetsu Universal City, responded to this review Thank… Read moreThank you Hotel Kintetsu for making our stay an easy and memorable experience, particularly the service and going well beyond what is generally expected of you. This trip was to celebrate my sons 16th Birthday and our experience with you set up our trip to be… Read more

• User: Darren S

  Trip type: Family

  No Sesame Street rooms !

  Good location but could not check in until 15.00 then had to stand in queue for an hour so not checked in until 16.00 ,Requested Sesame Street room when booking but was given normal room.Staff speak poor English and only seam interested in Asian guests not European?Room not cleaned daily and check out at 9.00 is too early.Would not stay here again! ?????????????? ???????????, ??????? / ???? ???… Read moreGood location but could not check in until 15.00 then had to stand in queue for an hour so not checked in until 16.00 ,Requested Sesame Street room when booking but was given normal room.Staff speak poor English and only seam interested in Asian guests not Eur… Read more

• User: Benjamin Y

  Trip type: Family

  Stay at another USJ hotel

  The hotel is dated, and rooms are tiny. Carpets are stained in many places, and we found trash in the room from previous tenant. Most of all, A/C does not work. On duty staff and manager would not admit to the problem, and just gave us a fan. We paid over USD700 a night for this Elmo room. I suggest you stay elsewhere, especially new hotels in the city, and just cab over. ?????????????? ???????… Read moreThe hotel is dated, and rooms are tiny. Carpets are stained in many places, and we found trash in the room from previous tenant. Most of all, A/C does not work. On duty staff and manager would not admit to the problem, and just gave us a fan. We paid over USD7… Read more