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Hotel Universal Port

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Hotel Universal Port

locationOsaka, Osaka

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About Hotel Universal PortAbout Hotel Universal Port

Location

This hotel warmly welcomes guests in Osaka.

Facility

The hotel has 6 lifts and features 600 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Universal Port Amenities at Hotel Universal Port

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1413

Very Good

679

Average

143

Poor

54

Terrible

38

Recent Reviews: 2326

  • User:acneball

    Trip type:

    Beautifully decorated theme room!

    rating23 Jun 2026

    We reserved the girly room for our family of 4. We have two daughters and they absolutely loved it. The layout, the colours, everything was so well thought out. The beds were clean and comfortable...

  • User:SudhanshuN7

    Trip type:

    Excellent Stay - very close to metro & USJ

    rating28 May 2026

    very close to Metro & universal Studio Japan (USJ). Lobby is huge & rooms are bigger in size as compared to Japan standard. This hotel made our trip to USJ very convenient. Though park closes at 7pm...

  • User:colleen b

    Trip type:

    Loved it

    rating08 May 2026

    Great hotel with great facilities. Comfortable beds. Good dining and shops

  • User:Jammom2024

    Trip type:

    Find another place to stay

    rating17 Apr 2026

    Dont stay here. Im here now and the room is from the 1920s. The bed is hard as a rock. My back is killing me. The pillows are also rocks. You can hear the trains. I'm giving it a 2 star due to...

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