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Cross Hotel Osaka

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Cross Hotel Osaka

locationOsaka, Osaka

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About Cross Hotel OsakaAbout Cross Hotel Osaka

Location

The property is located a 5-minute walk from the Dotonbori area and JR Namba Train Station, 3 minutes' walk from exit 14 at Namba Station on the Midosuji line and 6 minutes’ walk from exit 4 at Shinsaibashi Station. Osaka International Airport is about 50 km away and Kansai International Airport is some 5 km away.

Facility

The hotel has 2 lifts and features 2 suites and 92 single rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A refrigerator and a tea/coffee station are standard features. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and a beauty salon.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Cross Hotel Osaka Amenities at Cross Hotel Osaka

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1123

Very Good

691

Average

144

Poor

32

Terrible

27

Recent Reviews: 2017

  • User:pm916

    Trip type:

    Worth going to Osaka just to visit this hotel

    rating22 May 2026

    Japanese hotels are amazing - the staff are helpful, the rooms spotless and the service outstanding, but even by high Japanese standards the Citadines Osaka is absolutely brilliant. The reception...

  • User:Anggy S

    Trip type:

    Excellent location and bathroom

    rating27 Mar 2026

    Location is excellent a few steps away from the Glico running man in Dotonburi. Friendly and helpful front office. Bedrooms and bathroom are spacious! Bathroom has showers and bath-up, and they...

  • User:Jenny L

    Trip type:

    Perfect Birthday stay in the heart of Dotonbori

    rating21 Feb 2026

    We stayed at Cross Hotel Osaka for two nights after a four night stay in Tokyo and it was the perfect choice for our time in Osaka. The hotel is centrally located in the Dotonbori, within walking...

  • User:Shires_75

    Trip type:

    Nice hotel in the centre of Osaka

    rating11 Jan 2026

    We stayed in the Cross Hotel, Osaka during a family holiday to Japan in December 2025. The location is really good, very central. The staff on reception and in the restaurant were all friendly and...

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