Hotel Nikko Alivila / Yomitan Resort Okinawa

Recent Reviews: 3125

• User: Travel1r22

  Trip type: Family

  Disappointing - not 5 star.

  3 star facilities at best. Nothing luxurious at all. Disappointed for a Japanese hotel to be so poor. Wish we had paid more to stay elsewhere.Appears to be no investment in the hotel for many years/decades. Some things that really let it down:- extremely hard beds -1970’s bathroom- no porter service for luggage - you take a trolley yourself-no bar open after 6pm- breakfast queues so bad you ‘take… Read more3 star facilities at best. Nothing luxurious at all. Disappointed for a Japanese hotel to be so poor. Wish we had paid more to stay elsewhere.Appears to be no investment in the hotel for many years/decades. Some things that really let it down:- extremely hard… Read more

• User: MagdaMSwitzerland

  Trip type: Family

  Not 5 stars

  The hotel is pretty run down and doesn’t deserve 5 stars. It is not a „charming vintage” as the management explains it, it is: yellow bathubs, poor lighting, chipped furniture and window shatters, molded balcony floors…The staff is friendly even though some speak no English so you may be unlucky at a check in and receive zero instructions on the hotel facilities. A lot is charged in addition (indo… Read moreThe hotel is pretty run down and doesn’t deserve 5 stars. It is not a „charming vintage” as the management explains it, it is: yellow bathubs, poor lighting, chipped furniture and window shatters, molded balcony floors…The staff is friendly even though some sp… Read more

• User: jkkras

  Trip type: Family

  Nice but past its prime

  A hotel past its prime with variable service especially breakfast. It has had some renovations and everything works but the bathrooms and major elements date back to its construction decades ago, and it shows. Service can be good - the staff are friendly - but you literally need to take a number and wait for breakfast for many of the times. For the price one would expect better. hotelnikkoalivi… Read moreA hotel past its prime with variable service especially breakfast. It has had some renovations and everything works but the bathrooms and major elements date back to its construction decades ago, and it shows. Service can be good - the staff are friendly - but… Read more

• User: johnhui2020

  Trip type: Family

  Okay but not great

  We booked a Triple Terrace room. Overall it’s a good hotel for holiday and family, but not up to the high standard for the price tag:- Parking is quite full and available spots are quite far away, while it is not free of charge.- Room inside is clean, but the terrace area has apparent traces of dirts. The cleanness is not up to Japanese standards at all.- The check-in staff talked about many thing… Read moreWe booked a Triple Terrace room. Overall it’s a good hotel for holiday and family, but not up to the high standard for the price tag:- Parking is quite full and available spots are quite far away, while it is not free of charge.- Room inside is clean, but the… Read more

• User: Dream43679979461

  Trip type: Friends getaway

  The reception is a disaster. There is a lack of management training and communication skills.

  "The reception is a disaster. There is a lack of management training and communication skills. A problem-solving attitude is completely missing; if something doesn’t go according to standard procedure, they are lost.We planned to spend 3 nights at Nikko Alivila. Unfortunately, our travel agent made a booking error: instead of booking Nov 24–27, he booked Nov 23–26. We arrived on the 24th to find t… Read more"The reception is a disaster. There is a lack of management training and communication skills. A problem-solving attitude is completely missing; if something doesn’t go according to standard procedure, they are lost.We planned to spend 3 nights at Nikko Alivil… Read more