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This hotel warmly welcomes guests in Kyoto.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a 24-hour security service, a babysitting service, medical assistance and room service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with a selection of towels. The hotel has family rooms and non-smoking rooms.
The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and massage treatments.
A fortifying breakfast is served daily. Staff are also happy to provide children's meals.
14 Sanchome Shimo Chojamachi
Check-in from 3:00 PM · check-out by 11:00 AM
Excellent
222 reviewsUser: Zena A
Trip type: Couples
Disappointing
Very disappointing stay. This hotel is advertised as 5-star, but it felt more like a 2-star property. Upon checking in, I found mould around the bath and several broken cupboards, with the overall condition and maintenance well below expectations. I paid AUD $…
User: Robert P
Trip type: Family
Hospitality and luxury
The hotel was located such that a walk in any direction took us to historic sites. The staff were wonderful and were incredibly enthusiastic to help us enjoy our stay. This boutique hotel was a memorable hi light of our whole trip THE JUNEI HOTEL Kyoto, at…
User: Henrik N
Trip type: Family
Great stay
We are a family of 5 adults and we really enjoyed our stay. Very spacey rooms with hot baths in each room.Great overall service. THE JUNEI HOTEL 京都, 支配人 at THE JUNEI HOTEL Kyoto Imperial Palace West, responded to this review Dear Mr./Ms. Henrik N,We are m…
User: BobB750
Trip type: Couples
A Hidden Gem in Kyoto!
This is a hidden gem of a hotel. Slightly away from the hustle and bustle of the downtown and Gion districts, they are still very accessible by subway and a short walk. The breakfasts were excellent and the staff very attentive and helpful! We would stay again…
User: R P
Trip type: Family
Hotel not suitable for families with children. Dirty carpets, poor soundproofing & disrespectful manager/staff.
One female staff member provided exceptional customer service based on her alone, the experience would have been a 10/10. Unfortunately, the rest of the stay declined quickly after check-in. The carpet in our room felt very dirty and visibly stained. The rest…
