M's Hotel Sanjo Omiya

Recent Reviews: 7

• User: Laura N

  Trip type: Couples

  Fair Service

  The only good thing to emphasize would be the location of the hotel, in a quiet and well connected area.Regarding the room was small, we stayed 5 nights of which only changed your towels and sheets 1 time, for our taste rather bad and more being so many nights. The sink on the third night smelled bad because of the wet towels and the Laundry Service they offered you was not good, as the drying pro… Read moreThe only good thing to emphasize would be the location of the hotel, in a quiet and well connected area.Regarding the room was small, we stayed 5 nights of which only changed your towels and sheets 1 time, for our taste rather bad and more being so many nights… Read more

• User: Massimo S

  Trip type: Solo travel

  Not recommendable

  I can't recommend this hotel at all. I hardly saw any staff the whole time. When I did see staff, the lady couldn't speak a word of English. Check out is very early and check in very lateRooms are only cleaned every 3 days.Price-performance ratio is not right at all ホテルエムズ 予約担当, 収益管理 at M's Hotel Sanjo Omiya, responded to this review Thank you for staying at our hotel.We are very sorry that d… Read moreI can't recommend this hotel at all. I hardly saw any staff the whole time. When I did see staff, the lady couldn't speak a word of English. Check out is very early and check in very lateRooms are only cleaned every 3 days.Price-performance ratio is not right… Read more

• User: clochette94160

  Trip type: Family

  Very comfortable and ideally located

  We had a very pleasant stay at this hotel in a very quiet area of Kyoto.The staff are welcoming and quite helpful.He speaks poor or little English but with a little patience we can make ourselves understood and fortunately there is Google Translate to help.Ideally located because just 10 minutes walk from the train station and 8 minutes from the metro station, the hotel has comfortable and very cl… Read moreWe had a very pleasant stay at this hotel in a very quiet area of Kyoto.The staff are welcoming and quite helpful.He speaks poor or little English but with a little patience we can make ourselves understood and fortunately there is Google Translate to help.Ide… Read more

• User: jenniferdL6084SJ

  Trip type: Family

  Basically Staffless property

  Upon arrival no one is available to get you. The main door is locked with passcode. A QR code is available to search for door code. After I entered information error on page with no information in English and no way to enter. Luckily someone was leaving and door opened. Check in is supposed to be “self check in” using a friendly device. One friendly employee helped us to check in using this device… Read moreUpon arrival no one is available to get you. The main door is locked with passcode. A QR code is available to search for door code. After I entered information error on page with no information in English and no way to enter. Luckily someone was leaving and do… Read more