Kadensho

Recent Reviews: 371

• User: Culture06102737523

  Trip type: Couples

  Horrible experience

  Totally disappointed and so ridiculous that there are no hot water supply and no onsen available in the hotel, no advance notice from the hotel until we check in, just compensated by a free drink for dinner. Also insufficient stock of slippers for guests to use outdoors as requested by the hotel, will never come back again.Totally disappointed and so ridiculous that there are no hot water supply and no onsen available in the hotel, no advance notice from the hotel until we check in, just compensated by a free drink for dinner. Also insufficient stock of slippers for guests to us… Read more

• User: Noe C

  Trip type: Family

  Terrific location!!

  We loved our stay here! The breakfast and dinner was included each day and it was delicious! This hotel is across the train station and just a 10 min walk to the arashiyama bamboo forest. So close that we walked back to shop before checking out of the hotel on the last day. We loved getting coffee and tea in the lobby and also enjoyed popsicles from the onsen area. And we made use of the complimen… Read moreWe loved our stay here! The breakfast and dinner was included each day and it was delicious! This hotel is across the train station and just a 10 min walk to the arashiyama bamboo forest. So close that we walked back to shop before checking out of the hotel on… Read more

• User: normad88

  Trip type: Couples

  Large ryokan...decent amenities but not quite authentic

  My wife and I made last minute bookings for Chinese New Year period travel and Kadensho was the only acceptable choice available. With lowered expectations, we found our stay pleasant enough. There was constant flow of guests checking in and out daily and mainly Japanese tourists from the region. The staff were efficient but lacking in the usual Japanese style hospitality. The kaiseki dinners were… Read moreMy wife and I made last minute bookings for Chinese New Year period travel and Kadensho was the only acceptable choice available. With lowered expectations, we found our stay pleasant enough. There was constant flow of guests checking in and out daily and main… Read more

• User: Paul C

  Trip type: Couples

  Convenient Location, Poor Service and Quality: Questionable Value for Money

  The hotel is conviently located opposite to the Arashiyama train station. The rooms are tidy, but the check-in process and amenities arrangement leave much to be desired. Whilst the staff is generally helpful, communicating in English can be challenging, and they have to adhere to the y strict rules and standard operating procedures of the property, and no flexibility at all. As an example, they o… Read moreThe hotel is conviently located opposite to the Arashiyama train station. The rooms are tidy, but the check-in process and amenities arrangement leave much to be desired. Whilst the staff is generally helpful, communicating in English can be challenging, and t… Read more

• User: 803RichardB

  Trip type: Family

  Bad hotel, high prices

  As a long-time global traveler, I must say this hotel is pretty much a rip-off, especially at its $330/night price. Our room was so tiny one can hardly turn around in it and it had no window view at all, the “private” hot springs bath was clearly heavily used by visitors and did not seem clean, the meals were terrible, there is apparently no concierge, and the front desk staff are utterly unaccomm… Read moreAs a long-time global traveler, I must say this hotel is pretty much a rip-off, especially at its $330/night price. Our room was so tiny one can hardly turn around in it and it had no window view at all, the “private” hot springs bath was clearly heavily used… Read more