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Cross Hotel Kyoto

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Cross Hotel Kyoto

kyoto, japan

About Cross Hotel Kyoto

location

This hotel is located in Kyoto.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Cross Hotel Kyoto

Facilities

Air conditioningBar(s)Bicycle HireCaféCar ParkCurrency ExchangeDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsRestaurant(s)TV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast Buffet

Sport/Entertainment

Massage

Location

Map preview
Kyoto, Japan

71-1 Daikokucho, Kawaramachi-dori

Check-in from 3:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.7

Excellent

727 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent563
  • Very Good126
  • Average21
  • Poor8
  • Terrible9

Recent Reviews: 727

  • User: annie b

    Trip type: Couples

    Great location, staff impersonal and cold.

    11 Jun 2026

    Good location. Can walk to Pontocho, Nishiki Market and Gion is just across the river. Family Mart is a short walk. A couple of subway option a 5-10 minute walk away. We booked the Premium suite which is on the top 9th floor of the hotel. I think there is only…

  • User: Butterflygirl54

    Trip type: Couples

    Fantastic Location in Kyoto

    08 Jun 2026

    We stayed here 8 nights at Cross Hotel which was a good length of time to stay in Kyoto. Location: Fantastic location, such a good area where you can easily walk to so many places, great restaurants, shops, Nishiki markets, transport, Gion, Pontcho Alley and t…

  • User: Shelly D

    Trip type: Family

    Misses the mark

    29 Apr 2026

    We’re staying here now. Location is good but that’s about it.After our time in Tokyo, this hotel, its customer service culture, and overall vibe are very disappointing. We feel like an unwelcomed guest. 1. Very poor quality breakfast offerings (think 1970’s ca…

  • User: SydneyKhan

    Trip type: Family

    OK hotel in a good location

    27 Apr 2026

    Well this was supposed to be a highly recommended hotel. But I think it wasnt for us.Check in.I didn't like the assisted self check in, I like service and hospitality, not sure how much hotels save by installing these self check in kiosks.Location was great ve…

  • User: Mikes1stworldproblem

    Trip type: Family

    Overcrowded, busy and impersonal

    02 Apr 2026

    Ok experience overall but wouldn’t recommend. Anything after this reasonably pointless but the location is fine, rooms are clean but there’s a general impression they want to keep costs as low as possible. I had to insist on water, breakfast is adequate and if…

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