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Cross Hotel Kyoto

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Cross Hotel Kyoto

locationJapan, Kyoto

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About Cross Hotel KyotoAbout Cross Hotel Kyoto

Location

This hotel is located in Kyoto.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Cross Hotel Kyoto Amenities at Cross Hotel Kyoto

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

563

Very Good

126

Average

21

Poor

8

Terrible

9

Recent Reviews: 727

  • User:annie b

    Trip type:

    Great location, staff impersonal and cold.

    rating12 Jun 2026

    Good location. Can walk to Pontocho, Nishiki Market and Gion is just across the river. Family Mart is a short walk. A couple of subway option a 5-10 minute walk away. We booked the Premium suite...

  • User:Butterflygirl54

    Trip type:

    Fantastic Location in Kyoto

    rating09 Jun 2026

    We stayed here 8 nights at Cross Hotel which was a good length of time to stay in Kyoto. Location: Fantastic location, such a good area where you can easily walk to so many places, great...

  • User:Shelly D

    Trip type:

    Misses the mark

    rating30 Apr 2026

    We’re staying here now. Location is good but that’s about it. After our time in Tokyo, this hotel, its customer service culture, and overall vibe are very disappointing. We feel like an unwelcomed...

  • User:SydneyKhan

    Trip type:

    OK hotel in a good location

    rating28 Apr 2026

    Well this was supposed to be a highly recommended hotel. But I think it wasnt for us. Check in. I didn't like the assisted self check in, I like service and hospitality, not sure how much hotels...

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