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Hakone Kowakien Ten-yu

kanagawa, japan

About Hakone Kowakien Ten-yu

location

This hotel welcomes guests in Hakone.

facility

rooms

sport

meals

Amenities at Hakone Kowakien Ten-yu

Facilities (5)

24-hour receptionLaundryParkingWifiEV Charging Station

Building Information (1)

Common Area (1)

General Services (2)

Hygiene (1)

Meals (3)

Sport/Entertainment (2)

Location

Map preview
Kowakudani, Kanagawa, Japan

1297 Ninotaira

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.0

Very Good

416 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent213
  • Very Good86
  • Average45
  • Poor41
  • Terrible31

Recent Reviews: 416

  • User: Stuart T

    Trip type: Solo travel

    A very nice, secluded spa resort

    16 Sep 2026

    This place is rather lovely. Perched 600m up the mountain from Hakone it’s set in woodlands and has a beautiful rock pool outdoor onsen next to a waterfall. Each room has its own tub on the balcony which is filled by endless hot spring water. The staff are lovely, yukatas are provided and the atmosphere is incredibly peaceful and relaxing with lovely garden walks. My only criticism is that dinner…

  • User: TrainerUK

    Trip type: Couples

    They need to review their rating.

    27 Aug 2026

    You can’t beat the location, also we had a beautiful teppanyaki meal. However, the rooms are fairly basic (think 3 star) and although there is effort from many staff members, staff in other areas of the hotel don’t come nowhere near a 5 star standard. When we were there lots of families occupied most areas of the hotel which made breakfast a challenge.

  • User: Frank_Smoothgroove99

    Trip type: Family

    Hakone’s Oasis of luxury

    31 Jul 2026

    Such a beautiful hotel with amazing scenery. The staff are exceptional and really attentive to your every needs.The hot spring baths are amazing with all the amenities to pamper yourself at no extra cost.The food is also fantastic with an array of Japanese and international dishes to choose from. We alsoIndulged into a 6-course chef speciality menu which was excellent. There’s something for everyo…

  • User: João R

    Trip type: Family

    A beautiful place in nature, but lacking the quality of a 5 star hotel

    15 Jul 2026

    Hakone Kowakien Tenyu wasn't quite the experience we had hoped for. We were expecting a more relaxed, intimate atmosphere with a strong focus on quality, but instead the hotel felt more like a large-scale tourist destination.The environment and landscape of the hotel are wonderful, as it is sourrended by big mountains and built in the middle of the forest. The Onsen experience provided by the hote…

  • User: bribags

    Trip type: Couples

    A Good Stay in Hakone

    07 Jul 2026

    Beautiful location with great views. Very tourists and the buffet breakfast and dinners are ok. Rooms are a mix of modern and traditional with private onsens. My husband and I have tattoos so we couldn’t use the public ones. Entertainment nightly and free drinks which is a plus. Close to Lake Ashi.

What our customers say