Okura Kobe

95 +PHOTOS

97+ photos

Okura Kobe

Name: Okura Kobe
Address: 2-1 Hatoba-cho, Hyogo, japan
Telephone: 353818882077
Rating: 4.3

hyogo, japan

About Okura Kobe

location

This hotel is located in Kobe. The nearest airport is Kobe (UKB).

facility

The hotel has a lift and features 475 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a telephone, a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, aerobics, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at Okura Kobe

Facilities (17)

Air conditioningLobbyCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceGarageElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSalon

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Prayer RoomReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (2)

Gym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (9)

ShowerBathtubHairdryerMinibarFridgeTVRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaTennis

Location

Kobe, Hyogo, Japan

2-1 Hatoba-cho

Check-in from 3:00 PM · Check-out by 12:00 PM

Kobe, Hyogo, Japan

2-1 Hatoba-cho

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

2647 reviews

Value
Rooms
Cleanliness
Service

Excellent1429
Very Good879
Average225
Poor62
Terrible52

Recent Reviews: 2647

User: Delia G
Trip type: Family
Best Location for Kobe!
24 Mar 2026
I stayed her for 8 nights as was moving my daughter to Kobe. The location is fantastic as you can walk to so many places and the train station is only a 15-minute walk. They also have a shuttle that takes you to specific train stations or you can get at the station, which we did when we returned from Kobe. It's located on the Kobe Harbour with amazing views. Be sure to get a room on the upper floo… I stayed her for 8 nights as was moving my daughter to Kobe. The location is fantastic as you can walk to so many places and the train station is only a 15-minute walk. They also have a shuttle that takes you to specific train stations or you can get at the st…
User: LoveSg50
Trip type: Couples
Free shuttle service to Sannomiya station
26 Feb 2026
It a nice hotel. The entrance is very grand with its high ceiling and spacious interior. The rooms is big and spacious although dated. Toiletries are provided and the towels are soft and fluffy. The bed is nice and firm. Free shuttle service from Sannomiya station makes it very convenient because hotel is situated away from the shopping belt. That said, within the hotel itself, theirs is a number… It a nice hotel. The entrance is very grand with its high ceiling and spacious interior. The rooms is big and spacious although dated. Toiletries are provided and the towels are soft and fluffy. The bed is nice and firm. Free shuttle service from Sannomiya sta…
User: Susan H
Trip type: Family
Very professional and helpful staff
29 Dec 2025
This is a modern, luxurious hotel with spacious rooms with all amenities. There is a great bar and a lovely restaurant. It's close to the waterfront, for a walk. The service is great. We had a minor emergency, and staff reacted quickly and efficiently, with a great degree of professionalism and empathy. When we thanked the general manager and mentioned the two staff involved, the reply was that "t… This is a modern, luxurious hotel with spacious rooms with all amenities. There is a great bar and a lovely restaurant. It's close to the waterfront, for a walk. The service is great. We had a minor emergency, and staff reacted quickly and efficiently, with a…
User: TassieK99
Trip type: Family
Great hotel on beautiful Kobe waterfront
24 Oct 2025
Huge hotel on the waterfront at Kobe - amazing views! Very clean and spacious rooms, staff very helpful and efficient. Family Mart downstairs in hotel which is very well equipped and open 24 hours. Room service was excellent though a little expensive. A bit of a walk to the closest train stations and the centre of Kobe but the hotel does offer a shuttle service. The waterfront area is fantastic wi… Huge hotel on the waterfront at Kobe - amazing views! Very clean and spacious rooms, staff very helpful and efficient. Family Mart downstairs in hotel which is very well equipped and open 24 hours. Room service was excellent though a little expensive. A bit of…
User: Chris T
Trip type: Couples
0 star rating, worst hotel
24 Oct 2025
Had one of our worse experience. Overall not welcoming of tourist regardless of where you are from. We were clarifying with the hotel reception staff on how to operate the parking system and whether they could arrange for hotel transfer, the staff was impatient, didn’t want to help, rolled his eyes at us and continued looking at his screen. We feedback to the manager who essentially just “thank” u… Had one of our worse experience. Overall not welcoming of tourist regardless of where you are from. We were clarifying with the hotel reception staff on how to operate the parking system and whether they could arrange for hotel transfer, the staff was impatien…

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