Ana Crowne Plaza Kobe

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97+ photos

Ana Crowne Plaza Kobe

Name: Ana Crowne Plaza Kobe
Address: 1-Chome, Kitano-cho, Chuo-ku, Hyogo, japan
Telephone: 353818882077
Rating: 4

hyogo, japan

About Ana Crowne Plaza Kobe

location

The hotel is approximately 1 km from Kobe and Sannomiya.

facility

The hotel has a lift and features 593 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and Ayurveda treatments.

meals

Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Ana Crowne Plaza Kobe

Facilities (16)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Common Area (3)

Game RoomPrayer RoomReception

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (2)

Room serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Indoor PoolSwimming PoolSaunaGymTennisEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Kobe, Hyogo, Japan

1-Chome, Kitano-cho, Chuo-ku

Check-in from 3:00 PM · Check-out by 11:00 AM

Kobe, Hyogo, Japan

1-Chome, Kitano-cho, Chuo-ku

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.0

Very Good

1453 reviews

Value
Rooms
Cleanliness
Service

Excellent421
Very Good705
Average237
Poor60
Terrible30

Recent Reviews: 1453

User: keithkkwong
Trip type: Friends getaway
Great stay at ANA Crowne Plaza Kobe
01 Jun 2026
I stayed here for 3 nights and had a wonderful experience. The front office staff were very polite and friendly, always smiling and ready to help — just like the great Japanese hospitality you would expect.My room was clean and spacious, which is larger than many other hotels in Japan. The housekeeping team did a very good job keeping everything tidy.I also enjoyed the Club Lounge, which serves br… I stayed here for 3 nights and had a wonderful experience. The front office staff were very polite and friendly, always smiling and ready to help — just like the great Japanese hospitality you would expect.My room was clean and spacious, which is larger than m…
User: dcsb2015
Trip type: Friends getaway
Disgusting and old
13 May 2026
Disgusting - carpets and furniture were filthy. We were told we would be in a renovated part of the hotel and then constantly gas lit when we showed management these pictures. We changed after one night (of which we didn't unpack anything) because we arrived close to midnight and didn't want our things in the dirty environment. The air conditioning comes out of the bedside table - at the rate of a… Disgusting - carpets and furniture were filthy. We were told we would be in a renovated part of the hotel and then constantly gas lit when we showed management these pictures. We changed after one night (of which we didn't unpack anything) because we arrived c…
User: docinjsr
Trip type: Couples
Decent place ...
29 Mar 2026
Well for starters the room is very small ..no place to move if u have 2 suitcases ..the bathroom is almost tiny ...only advantage is that is connected to the Shinkobe station if you prefer to travel by train ... Anacp Kobe, ???? at Ana Crowne Plaza Kobe by IHG, responded to this review Thank you very much for staying at ANA Crowne Plaza Kobe. We also sincerely appreciate you taking the time t… Well for starters the room is very small ..no place to move if u have 2 suitcases ..the bathroom is almost tiny ...only advantage is that is connected to the Shinkobe station if you prefer to travel by train ... Anacp Kobe, ???? at Ana Crowne Plaza Kobe by…
User: J N
Trip type: Family
Avoid If You Expect Clean, Modern Japanese Standards
21 Mar 2026
If you’re coming from the U.S. expecting a typical “Crowne Plaza” experience, prepare to be seriously disappointed.This hotel feels like it hasn’t been properly updated in decades. The rooms are outdated, and the bathroom is the biggest issue. The bathtub has visible gaps around it, and water clearly gets behind it. The result? A persistent moldy, musty smell that hits you the moment you walk in.… If you’re coming from the U.S. expecting a typical “Crowne Plaza” experience, prepare to be seriously disappointed.This hotel feels like it hasn’t been properly updated in decades. The rooms are outdated, and the bathroom is the biggest issue. The bathtub has…
User: Mobile46510576915
Trip type: Solo travel
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21 Jan 2026
Noise! Hellish Noise,and didn't provide the earplugs. The Damn it electric drill was clearly visible in the room.???????????????????????,?????????????????????,??????????,??????????4???,???????,??????????? Anacp Kobe, ???? at Ana Crowne Plaza Kobe by IHG, responded to this review ???????????ANA?????????????????????????????????????????????????????????,???????????????????,????????????,??????,???… Noise! Hellish Noise,and didn't provide the earplugs. The Damn it electric drill was clearly visible in the room.???????????????????????,?????????????????????,??????????,??????????4???,???????,??????????? Anacp Kobe, ???? at Ana Crowne Plaza Kobe by IHG, re…

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