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Sapporo Grand Hotel

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Sapporo Grand Hotel

locationSapporo, Hokkaido

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About  Sapporo Grand HotelAbout Sapporo Grand Hotel

Location

The hotel is located in the centre of Sapporo. It is close to the Tokeidai (clock tower).

Facility

4 junior suites, 2 suites, 112 single rooms and 443 double rooms are available to guests in a 16-storey main building and a 10-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 8 lifts. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a gym, a spa, a sauna and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Sapporo Grand Hotel Amenities at Sapporo Grand Hotel

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Currency Exchange

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      Lifts

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      Café

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      Newspaper kiosk

    • -

      Shops

    • -

      Hairdresser

    • -

      Bar(s)

    • -

      Restaurant(s)

    • -

      Conference Room

    • -

      Internet access

    • -

      WLAN access

    • -

      Room Service

    • -

      Laundry Service

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Garage

    • -

      Laundry Facilities

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      Disability-friendly

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      Wifi

  • Beauty and Spa

    • -

      Massage

  • Building Information

    • -

      Year of renovation

    • -

      Number of Floors - Main building

    • -

      Number of Floors - Annexe

    • -

      Number of Rooms (total)

    • -

      Number of Single Rooms

    • -

      Number of Double Rooms

    • -

      Number of Suites

    • -

      Number of Junior Suites

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      Beach

  • Hotel Type

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      City Hotel

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Hand sanitiser

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      Medical teleconsultation

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      Housekeeping only upon request

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      Hygiene training for staff

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      Health checks on staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Time interval between room bookings

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Payment

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      American Express

    • -

      VISA

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      MasterCard

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      Diners Club

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      JCB

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Radio

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      Internet access

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      Minibar

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      Fridge

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      King-size Bed

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

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      Balcony/Terrace

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      TV

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      Double Bed

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      Tea/coffee maker

  • Sport/Entertainment

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      Jacuzzi

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      Sauna

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

661

Very Good

899

Average

297

Poor

56

Terrible

43

Recent Reviews: 1956

  • User:Audera

    Trip type: Family

    Gem hotel for families

    rating26 Jun 2026

    We chose Sapporo Grand Hotel because it has i) family room that can fit 4 beds, ii) direct access to the underground walkway and Sapporo Station, iii) its own dedicated... more »
  • User:W2k

    Trip type: Solo travel

    Long-established luxury hotel that didn't disappoint

    rating26 Jun 2026

    As the name suggests, this is a long-established luxury hotel in central Sapporo, close to Sapporo station with easy access to all the major sights. You can even get between... more »
  • User:Vireena P

    Trip type: Couples

    I couldn’t ask for more

    rating26 Jun 2026

    Centrally located with lovely rooms, great facilities and the best staff. This hotel is VERY reasonably priced for a luxury experience. I couldn’t recommend it more. more »
  • User:SJMJordan

    Trip type: Business

    Old hotel

    rating26 Jun 2026

    The rooms are relatively small, and the hotel is old, but the hotel location is good. I booked a normal room but at checkin they gave smokers room, which was... more »
  • User:NorthStar29610849167

    Trip type: Family

    Review for Grand Hotel, Sapporo

    rating26 Jun 2026

    We were excited to stay at Grand Hotel in Sapporo, as it came highly recommended for families, but unfortunately, our experience didn’t meet expectations. While the hotel’s entrance is impressive... more »

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