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The hotel is located in the centre of Sapporo. It is close to the Tokeidai (clock tower).
4 junior suites, 2 suites, 112 single rooms and 443 double rooms are available to guests in a 16-storey main building and a 10-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 8 lifts. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.
The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a gym, a spa, a sauna and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.
Nishi 4-chome 1-jo Kita Chuo-ku
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
1956 reviewsUser: Audera
Trip type: Family
Gem hotel for families
We chose Sapporo Grand Hotel because it has i) family room that can fit 4 beds, ii) direct access to the underground walkway and Sapporo Station, iii) its own dedicated... more »
User: W2k
Trip type: Solo travel
Long-established luxury hotel that didn't disappoint
As the name suggests, this is a long-established luxury hotel in central Sapporo, close to Sapporo station with easy access to all the major sights. You can even get between... more »
User: Vireena P
Trip type: Couples
I couldn’t ask for more
Centrally located with lovely rooms, great facilities and the best staff. This hotel is VERY reasonably priced for a luxury experience. I couldn’t recommend it more. more »
User: SJMJordan
Trip type: Business
Old hotel
The rooms are relatively small, and the hotel is old, but the hotel location is good. I booked a normal room but at checkin they gave smokers room, which was... more »
User: NorthStar29610849167
Trip type: Family
Review for Grand Hotel, Sapporo
We were excited to stay at Grand Hotel in Sapporo, as it came highly recommended for families, but unfortunately, our experience didn’t meet expectations. While the hotel’s entrance is impressive... more »
