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This hotel welcomes guests in Tōyako.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, medical assistance, room service and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs.
Rooms are equipped with air conditioning and central heating. Rooms include a sofa bed. Extra beds can be requested. Additional features include a refrigerator and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, table tennis, a spa, a sauna and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
21, Toyako-onsen
Check-in from 3:00 PM · check-out by 10:00 AM
Average
425 reviewsUser: NattawutK
Trip type: Couples
Not recommend
Currently stay with this hotel. Where the resort view, spa, and room is good. But I found rather disappointment as follow: - On the corridor 6th flor has smell like... more »
User: lcc011234
Trip type: Family
Mass Market
NOT GOOD (1) Deep stained sofa have hair from previous guests. (2) Dirty kettle. (3) Lavatory as small as those in airplane. Old and not maintained. (4) Air-conditioning has heating... more »
User: Anthony_Chow
Trip type: Couples
Excellent hot spring with lake view
Stayed in Christmas Eve, the hotel is a big one, with car park outside the hotel. Dinner and breakfast are buffet style. There is a coffee shop in the hotel... more »
User: Josephine L
Trip type: Friends getaway
Average stay for the price
I will rate this hotel 3.5 stars . Plus points 1) checkin was fast and staff accommodative - helped us to call and book dinner at Otaru Helped us to... more »
User: iamriaj
Trip type: Couples
Serene View, Relaxing Stay
Our Hokkaido trip was made comfortable and relaxing with the accommodation we had in this hotel. Basic amenities focusing on sustainability. What we love is the view from our window... more »
