


66+ photos
This hotel welcomes guests in Tōyako.

21, Toyako-onsen
Check-in from 3:00 PM · Check-out by 10:00 AM

21, Toyako-onsen
Check-in from 3:00 PM · Check-out by 10:00 AM
Average
430 reviewsUser: djlee2117
Trip type: Family
Love it!!!
The hotel is ancient! Apparently it was built in the 1940s but it has been well maintained.The room was large and there were plenty of spaces for the four of us travelling.The onsen was nice. The buffet dinner was very good and breakfast was decent. The staff were great, the coffee area is like co-sharing office.I loved it!The hotel is ancient! Apparently it was built in the 1940s but it has been well maintained.The room was large and there were plenty of spaces for the four of us travelling.The onsen was nice. The buffet dinner was very good and breakfast was decent. The staff…
User: Cheryl S
Trip type: Couples
Disappointing and unwelcoming
Check-in staff was grumpy and gave quite a bad attitude. Room at the central wing is very dated, seems like the hotel has been renovated fully, but not the rooms here. The toilet is extremely small, if you are over 160cm you won’t be able to get off the toilet without your face touching the wall.At the Japanese restaurant dinner, they assigned Japanese staff to serve Japanese guests, but a foreign… Check-in staff was grumpy and gave quite a bad attitude. Room at the central wing is very dated, seems like the hotel has been renovated fully, but not the rooms here. The toilet is extremely small, if you are over 160cm you won’t be able to get off the toilet…
User: NattawutK
Trip type: Couples
Not recommend
Currently stay with this hotel. Where the resort view, spa, and room is good. But I found rather disappointment as follow:- On the corridor 6th flor has smell like fish market, carpet need to be clean- Elevator is very difficult to find, and limited.- The buffet dinner is really not good. It’s has variety with local favor dish. But the quality is far from fresh. Prawn is tasteless, seafood is smel… Currently stay with this hotel. Where the resort view, spa, and room is good. But I found rather disappointment as follow:- On the corridor 6th flor has smell like fish market, carpet need to be clean- Elevator is very difficult to find, and limited.- The buff…
User: lcc011234
Trip type: Family
Mass Market
NOT GOOD(1) Deep stained sofa have hair from previous guests. (2) Dirty kettle.(3) Lavatory as small as those in airplane. Old and not maintained.(4) Air-conditioning has heating but no cooling. We stayed in summer and we had to choose between sweating and insects.(5) They replace our room, still no cooling aircon of course, and we found hair in tub.(6) Disturbingly loud groups within and spilling… NOT GOOD(1) Deep stained sofa have hair from previous guests. (2) Dirty kettle.(3) Lavatory as small as those in airplane. Old and not maintained.(4) Air-conditioning has heating but no cooling. We stayed in summer and we had to choose between sweating and ins…
User: Anthony_Chow
Trip type: Couples
Excellent hot spring with lake view
Stayed in Christmas Eve, the hotel is a big one, with car park outside the hotel. Dinner and breakfast are buffet style. There is a coffee shop in the hotel with lake view, good for relax and the city is small with less shops. The hot spring is excellent, both outdoor and indoor with lake view, free massage chair (occupied sometimes). The only thing I don't like is that this big hotel served big t… Stayed in Christmas Eve, the hotel is a big one, with car park outside the hotel. Dinner and breakfast are buffet style. There is a coffee shop in the hotel with lake view, good for relax and the city is small with less shops. The hot spring is excellent, both…
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