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The hotel is connected to Sapporo train station and is a 10-minute walk from the Sapporo Clock Tower. It is also within a 10-mintue walk of Odori Park. The Susukino district is a 10-minute drive away.
The hotel has a lift and features 440 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A desk is provided. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
Guests can enjoy a selection of sport and entertainment options. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.
Various dining options are available, including a restaurant, a breakfast room and a café. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.
4 Kita 4 Jonishi Chuo-ku
Check-in from 2:00 PM · check-out by 11:00 AM
Very Good
881 reviewsUser: Cindy T
Trip type: Family
Bad experience poor service
Very bad service. The staffs are not friendly. The room is very small and stuffy. There's no closet or drawers in the room. You have to take amenities at the... more »
User: JimmySumKahWai
Trip type: Family
very good location.
We stayed 4 Nights here in mid-August, summer time. The location is something to scream about, just opposite Daimaru and connected to Sapporo station via the underground walkway (take lift... more »
User: Dodolady
Trip type: Couples
Excellent location
The location of the hotel is excellent! It is just opposite Daimaru and the sapporo station. There's an underground exit that leads you all the way to Odori n Susukino... more »
User: gandyo2022
Trip type: Friends getaway
Solid 3-star appointed hotel in super convenient location
Location, location, location! This adequately appointed hotel is centrally located and connected to Sapporo station via the underground walkway. Also connected to Daimuru and Stellar Place mall via underground walkway.... more »
User: YKP11
Trip type: Couples
Disappointed by this male unfriendly front staff from Hotel Gracery Sapporo. Otherwise, the rest were all great.
The room was extremely small, making it difficult to maneuver with luggage. While most of the front desk staff were friendly, one individual, whose name began with 'T', was unhelpful... more »
