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Cross Hotel Sapporo

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Cross Hotel Sapporo

locationSapporo, Hokkaido

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About Cross Hotel SapporoAbout Cross Hotel Sapporo

Location

This 4-star hotel is located in the city centre of Sapporo. It is close to the Tokeidai (clock tower).

Facility

The hotel has a lift and features 181 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, a car hire service, medical assistance, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe provides secure storage for guests' personal property. A refrigerator and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bidet. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a spa and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Cross Hotel Sapporo Amenities at Cross Hotel Sapporo

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Shops

    • -

      Theatre

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Jacuzzi

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

747

Very Good

570

Average

143

Poor

33

Terrible

22

Recent Reviews: 1515

  • User:kateontheroad

    Trip type: Family

    Definitely choose Cross hotel!

    rating26 Jun 2026

    Perfect choice… 5 min walk to Sapporo station, 5 mins in other direction to odori park. Lots of restaurants and kombinis within 5 mins radius. Staff are lovely. Breakfast great... more »

  • User:Katherine M

    Trip type: Couples

    Kind staff and lovely hotel

    rating26 Jun 2026

    Sapporo was our first stop on our first visit to Japan and we were impressed by the kind and efficient staff who made us feel welcome. Front desk were able... more »

  • User:aprajita a

    Trip type: Family

    Fab beginning to out trip!

    rating26 Jun 2026

    Would give it full marks for location, cleanliness and service! Lovely little hotel in the middle of everything. After a 9+ hr long flight, checking in at 9pm was the... more »

  • User:keirag37

    Trip type: Family

    Kind service. Good English. Convenient location. Decent size rooms.

    rating26 Jun 2026

    Miki and her team were most kind to keep my lost item for a few days and arrange for it to be delivered to be at Sapporo train station so... more »

  • User:orangemei

    Trip type: Family

    Great hotel and service.

    rating26 Jun 2026

    Service was great, onsen was very nice and clean, location was very convenient. The lady at the reception was very nice and courteous when I asked her for hot water... more »

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