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Sutton Hotel Hakata City

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Sutton Hotel Hakata City

locationFukuoka, Fukuoka

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About Sutton Hotel Hakata CityAbout Sutton Hotel Hakata City

Location

The hotel is located in Fukuoka city centre. There is very convenient access to the Tenjin and Hakata areas, Canal City Hakata and Nakasu-Yatai.

Facility

The hotel has a lift and features 151 rooms, including 82 single rooms and 53 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Great food and excellent service await guests at the air-conditioned restaurant. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sutton Hotel Hakata City Amenities at Sutton Hotel Hakata City

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

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      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

53

Very Good

170

Average

68

Poor

12

Terrible

19

Recent Reviews: 322

  • User:Nene012794

    Trip type: Friends getaway

    Sadly... Not a good stay...

    rating26 Jun 2026

    Was very disappointing on a number of levels..and areas that could be improved. The door into the room leaves little or no space if there are two twin beds. Mold... more »

  • User:Lisa J

    Trip type: Couples

    Worst stay ever- cheaper/nicer options nearby. Awful beds and unfriendly staff.

    rating26 Jun 2026

    The hotel was a 10 min walk from the station - and the side hotel sign was in Japanese so unless you can read it - you would walk right... more »

  • User:zwerfkerel

    Trip type:

    bath & bad

    rating26 Jun 2026

    location is fine, 8 minutes walk to station, airportbus in front of the hotel wooden floor, and a big, larger than avg bath, which was nice no aircon, central heating,... more »

  • User:breezygirl_1207

    Trip type:

    Good Value at City Center

    rating26 Jun 2026

    We had a pleasant stay at Sutton Hotel when we recently visited Fukuoka for 2 nights. The hotel room was big enough for 2 people, the price is super low... more »

  • User:lisawong1992

    Trip type: Family

    Awesome location and very helpful staff

    rating26 Jun 2026

    I stayed for 4 nights in this hotel and tried both standard double room and family suite. I will definitely recomment this hotel to family traveler, it has a good... more »

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