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Sutton Hotel Hakata City

fukuoka, japan

About Sutton Hotel Hakata City

location

The hotel is located in Fukuoka city centre. There is very convenient access to the Tenjin and Hakata areas, Canal City Hakata and Nakasu-Yatai.

facility

rooms

sport

meals

Amenities at Sutton Hotel Hakata City

Facilities (10)

Air conditioning24-hour receptionConference RoomLaundry ServicePetsElevator/ LiftLaundryNewspaperSmoking roomsWifi

Beauty and Spa (1)

General Services (4)

Hotel Type (1)

Hygiene (3)

Meals (4)

Room Facilities (7)

Security (1)

Location

Map preview
Fukuoka, Japan

3-4-8 Hakata-Ekimae

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.7

Good

322 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent53
  • Very Good170
  • Average68
  • Poor12
  • Terrible19

Recent Reviews: 322

  • User: Nene012794

    Trip type: Friends getaway

    Sadly... Not a good stay...

    03 Dec 2025

    Was very disappointing on a number of levels..and areas that could be improved.The door into the room leaves little or no space if there are two twin beds.Mold in bathroom in a number of areas.General cleanliness of rooms...not high.. the duvets are yellow from....past users of room.Dusty rooms - we all required antihistamines..Aircon set to cremate its so high and the only alternative to cool the…

  • User: Lisa J

    Trip type: Couples

    Worst stay ever- cheaper/nicer options nearby. Awful beds and unfriendly staff.

    11 May 2025

    The hotel was a 10 min walk from the station - and the side hotel sign was in Japanese so unless you can read it - you would walk right past it. Unless you were on the opposite side of the street to read the English writing. The day we checked in the lady was less than friendly. She never smiled and insisted on speaking very fast Japanese. We both know she and I could speak English as she was a fo…

  • User: zwerfkerel

    bath & bad

    05 Dec 2019

    location is fine, 8 minutes walk to station, airportbus in front of the hotelwooden floor, and a big, larger than avg bath, which was niceno aircon, central heating, room got very hotstaff was a bit lacklustre about this, got offered a fan ... in the land of Shinkansen and paying 100 euro for the room, I got offered a fan ...no sound-proofingbfast LO is 8:45 ... a more relaxed bfast option is Roya…

  • User: breezygirl_1207

    Good Value at City Center

    16 Oct 2019

    We had a pleasant stay at Sutton Hotel when we recently visited Fukuoka for 2 nights. The hotel room was big enough for 2 people, the price is super low when we booked it, good amenities and it's located right in the center of Hakata. The front desk staff were all nice and accommodating. Free wi-fi, toiletries, clean towels are provided. I'll stay here again once I'm back in Fukuoka.

  • User: lisawong1992

    Trip type: Family

    Awesome location and very helpful staff

    12 Jun 2019

    I stayed for 4 nights in this hotel and tried both standard double room and family suite. I will definitely recomment this hotel to family traveler, it has a good location for transport like buses to airport/ attractions and just 8 mins walk from JR Hakata station. I would like to thank you Kim from front desk, there are 2 sofa beds in the family suite room, it was q. Tight as the house keeping op…

What our customers say