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Moon Palace Jamaica

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Moon Palace Jamaica

locationOcho Rios, Ocho Rios

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About Moon Palace JamaicaAbout Moon Palace Jamaica

Location

The hotel is located on the beautiful north coast of Jamaica, in the historic city of Ocho Rios. Lying beside a 400 m long stretch of subtropical sandy beach, a top selection of dining options and many leisure offerings as well as Dunn’s River Falls may all be reach on foot in 5 minutes. Montego Bay airport is around 1.5 hours away by car.

Facility

The resort has a lift and features 730 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a hotel doctor. Bicycles can be kept in the bicycle storage area. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.

Sport

Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 5 indoor and outdoor pools. There are children's pools as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf and golf. With windsurfing, paddle boating, canoeing, sailing, kayaking, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club and a dance club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a café and a bar. A cosy atmosphere and delicious food await guests in 6 non-smoking restaurants (high chairs are available). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Moon Palace Jamaica Amenities at Moon Palace Jamaica

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

5229

Very Good

1188

Average

498

Poor

284

Terrible

431

Recent Reviews: 7630

  • User:Dia M

    Trip type:

    A Perfect First Teppenyaki

    rating28 Jun 2026

    Amazing service by the Chef Eli, and the waiter Jamar. Took age into account for the show, picked up the vibes, and made the experience really memorable and special.

  • User:CarrieG1052

    Trip type:

    Momo for the win

    rating26 Jun 2026

    Dinner at Momo was a highlight! Jamar took care of us with special drinks and took care of us! Anton’s dinner show on the grill was delicious and fun!

  • User:cmP3887BC

    Trip type:

    Looking forward to returning!

    rating25 Jun 2026

    My family and I had an amazing stay at Moon Palace in Ocho Rios! The resort is beautiful, the beach is clean and relaxing, and the entire property is well maintained. There were plenty of activities...

  • User:michaelwaynejnr

    Trip type:

    Wonderful break with excellent service

    rating24 Jun 2026

    The service was excellent, especially Stephanie McKenzie from Bucaneers, Sherwayne from Gondola and Dalton the bellhop

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