57+ photos
Located in Montego Bay, this hotel has the perfect ambience for those in need of an adults-only holiday.
The resort has a lift and features 234 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a page service. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and a fan. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, basketball and golf. With windsurfing, catamaraning, snorkelling and water aerobics available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. The resort offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a dance club and a nightclub.
Various dining options are available, including a restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and gluten-free meals can be prepared on request. The resort also offers special catering options.
Rose Hall Road
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
8227 reviewsUser: Debbie B
Trip type: Family
Already planning to Return!
We normally do not take the time to write a review but this was such an exceptional trip. The first day we arrived we were greeted immediately and taken to the reception area where we were treated 1st class. We asked for an upgrade and the personnel at the cou…
User: Asha P
Trip type: Friends getaway
Service and quality has gone downhill
This was my second time staying at this resort. The first time was in 2019 before Covid and the service was top anotch. That was not the case this time around. Everything from service, entertainment to hospitality went down hill. Food was okay, nothing special…
User: Sightsee59075957980
Trip type: Couples
Best birthday ever
It was my 50th birthday getaway. I booked a king room with an ocean view. When we arrived we checked in. They confirmed the room. When we get upstairs to the room. We enter and it has two queen beds. Didn’t look as pictured. I contacted my travel agent about t…
User: Thomas R
Glad we chose Hyatt Zilara Rose Hall, we will book there again. Pray for Jamaica.
We arrived about a week before hurricane Melissa and got stranded there. Great facility and staff helped us survive, and continued to provide the best services they could offer during that time. I give two thumbs up to this resort and the Hyatt Corporation.
User: Karyssa404
A Stay I’ll Never Forget — Survived Hurricane Melissa at Hyatt Zilara/Ziva Montego Bay 🇯🇲
I visited Hyatt Zilara Rose Hall in Montego Bay in late October 2025 for what was meant to be a short four-day getaway. Just two days after we arrived, Hurricane Melissa rapidly intensified into a Category 5 storm, forcing all flights to be canceled and leavin…
