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Grand Hotel Excelsior Port Royal

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Grand Hotel Excelsior Port Royal

locationJamaica, Kingston

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About Grand Hotel Excelsior Port RoyalAbout Grand Hotel Excelsior Port Royal

Location

The hotel lies on the coast of Jamaica about 10 minutes from Port Royal and affords a beautiful view over Kingston Bay and the Blue Mountains. The hotel is ideally located for those wishing to explore the area and visit the centre of Kingston only 30 minutes away by car. Ocho Rios is a 90-minute journey away.

Facility

Guests have a choice of 60 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Leisure activities and facilities at the hotel include fishing, snorkelling, a gym and a spa or, for a fee, diving.

Meals

Dining facilities include a café and a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Grand Hotel Excelsior Port Royal Amenities at Grand Hotel Excelsior Port Royal

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Hotel Safe

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Diving

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

24 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1

Very Good

0

Average

0

Poor

0

Terrible

1

Recent Reviews: 2

  • User:Megan P

    Trip type:

    horrible hell

    rating29 Jul 2025

    this place and the manager is the absolute worst dirty rooms no customer service no hot water over charging for drinks and food tripling the price of rooms choosing who to raise price to room went...

  • User:Micarlos W

    Trip type:

    Great Escape with Excellent Vibes!

    rating19 Apr 2025

    Grand Hotel Excelsior Port Royal is a perfect mix of business and relaxation. It’s a peaceful escape just outside the city — ideal for getting work done in a calm setting, while still enjoying the...

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