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This hotel is situated in a quiet location, close to the Grande Canal, only minutes from the main train station and the Piazzale Roma. The city centre, with numerous shopping and entertainment venues is just minutes from the hotel. Marco Polo airport is 15 km away and takes 20 minutes to reach on public transport.
The hotel was built in 1900. 1 single room and 36 double rooms are located on 3 storeys and can be reached by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 37 non-smoking rooms and smoking rooms.
Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
S Croce 595/a
Check-in from 2:00 PM · check-out by 11:00 AM
Good
841 reviewsUser: SujanSiddhi
Trip type: Family
Venetian charm!
Gem for anyone who wants to avoid the typical Venetian struggle of dragging heavy luggage over endless bridges. Just a 5-minute walk from both the Train Station, the location was perfect. It’s tucked away in a quiet little side street, so you get a great night…
User: Yago R
Trip type: Couples
Perfect stay
Perfect experience, very easy to connect to the airport via bus in just 30 mins, very nice reception and very nice rooms.
User: Katz2by2
Trip type: Couples
Small but authentic
From the airport bus drop-off point we walked over two small bridges then a short way to find Hotel Carlton Capri. Reception let us check in early which was appreciated. Room 208, superior double. I’d hate to see the grade below this one… it’s only 17msq, not…
User: Mike B
Trip type: Couples
Grubby and requires updating
We stayed here for 3 nights Unfortunately on our first night we could hear constantly running water behind the wall which was very disturbing On reporting this issue to reception the following morning the person on reception moved us to a different room I woul…
User: Tourist37939134598
Trip type: Family
Disastrous place!
I am currently staying in this hotel, 9 October 2025, room 404!This place is so bad! The staff needs to be trained and taught manners! The air conditioning does not work and told they have dewinterised the system. It is so unbearably hot in this room, you cann…
