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This hotel is situated at the heart of Venice, close to the tourist centre of the city.
The hotel has 27 non-smoking rooms, including 6 suites and 2 single rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service and a laundry service. A fax machine is on hand for guests' business and communication needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including canoeing and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a breakfast room, a café and a bar. Warm hospitality and a cosy atmosphere await guests in 3 non-smoking restaurants. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

San Marco 391
Check-in from 2:00 PM · check-out by 11:00 AM
Excellent
2364 reviewsUser: Philippe G
Trip type: Family
Recruit people who care
We were very disappointed indeed. The welcome was cold and impersonal . It has been like this throughout our stay. When we asked for advice the answers were irrelevant or useless. No smile, no attention, we thought we were staying at one star hotel . That was…
User: ILS20265
Trip type: Solo travel
A friendly and calm place in the middle of everything
I really appreciated the friendly and familiar atmosphere at Dona Palace. The staff was helpful and kind and I felt at home. The garden was a nice resting place and my room was quiet although the area is busy.
User: S6802GNrobertb
Trip type: Couples
Location, Location
Just finished a 3 night stay at this fantastic hotel, centrally located to all your needs. Heaps of restaurants, cafes and a couple of supermarkets for general items, water, fruit, wine etc. A big shout out to the breakfast ladies, you were all fantastic. And…
User: c-cruisers
Trip type: Couples
Hidden gem in Venice
We are accustomed to staying at properties that are part of Small Luxury Hotels of the World and Leading Hotels of the World, so we were admittedly a little nervous about booking a four-star hotel in Venice. Those concerns turned out to be completely unnecessa…
User: TEZ0006
Trip type: Family
Staff make you feel special
Just returned from a stay and we felt we chose the right hotel for us. From the moment we arrived the staff helped us take our luggage and ourselves off the water taxi and onto the lovely terrace. Throughout the stay very attentive. The one very minor problem…