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Hotel Fratazza

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Hotel Fratazza

locationSan Martino di Castrozza, Valle di Primiero

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About Hotel FratazzaAbout Hotel Fratazza

Location

This hotel is located in the heart of San Martino di Castrozza.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service and room service. A fax machine is on hand for guests' business and communication needs.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including skiing, table tennis, billiards, a sauna, a solarium and hiking. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A continental breakfast and dinner are served every day. The menu also offers gluten-free meals and children's meals.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at Hotel Fratazza Amenities at Hotel Fratazza

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

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      Games room

    • -

      Garage

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      Hotel Safe

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      Lifts

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      Pets

    • -

      Playground

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

    • -

      Half Board

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Sauna

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Attraction 3

200 m

Park

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

57

Very Good

86

Average

20

Poor

28

Terrible

29

Recent Reviews: 220

  • User:Daniela C

    Trip type: Friends getaway

    Bad experience

    rating15 Feb 2026

    On my arrival I found dirty socks under the bed, (not mine) scandalous, putting the room cleaning sign, on my return they were still there, under the bed, even under the other bed, on my arrival there were used tissues, and “cleaning” the room there were still... no comment.Uncomfortable beds and very thin pillows. Originally submitted in Italian on www.tripadvisor.it. View originals.

  • User:emilee h

    Trip type: Friends getaway

    SKI TRIP FROM HELL!!!!!!

    rating07 Feb 2023

    DONT EVER STAY HERE!! I stayed here on a ski trip with my school, the skiing was excellent!!! HOWEVER the hotel was disgusting, the food was inedible and the staff were terribly rude. The hotel is years behind modern times, showers were cold and we had to wait hours to even get one. We had to live off bread rolls for a week!!! This hotel seriously neeeds a reality check! Customer Care Garibaldi Hotels, Direttore generale at Hotel Fratazza, responded to this review Dear guest, thank you for choosing our Hotel. We regreat to read your dissatisfaction about the services offered. An on-site comparison would certainly have allowed us to verify what you found and, where possible, propose a solution to make your stay more pleasant. We generally receive good feedback from guests who stay at our hotel, in line with similarly Hotels in the area. However, we thank you for your opinion which is always useful for us to improve.We hope to have you one more time as our guest in future.Best regardsCustomer CareGaribaldi Hotels

  • User:B2289WHstevenl

    Trip type: Solo travel

    Garbage policies

    rating05 Mar 2020

    Horrible policies!!!! This hotel is refusing to give me a refund amid the coronavirus outbreak in the region. Not only has the U.S. State Department restricted travel to the region, but airlines from the U.S. have stopped operating in the area. The people running this hotel are scam artists.

  • User:Ivan_Surina80

    Trip type: Family

    great

    rating07 Aug 2016

    great position (100m from cable car - for skiing in winter, or hiking in summer) and view, good value for money, excellent food, great hospitality, if we will be back in the area, we'll definitely stay again... luciano l, Direttore at Hotel Fratazza, responded to this review Grazie e alla prossima vacanza. Ciao

  • User:Dana B

    Trip type: Couples

    Great quality for a 2-star hotel

    rating28 Feb 2016

    Good quality/price ratio, comfy bed, smiling staff, generous parking, and an excellent position if you're skiing in Tognola (the hotel is only 300 m away from the lifts). Dinner was low quality, but then again we only paid around 30 euro for two people, so I guess at least it was fairly priced. luciano l, Direttore at Hotel Fratazza, responded to this review Grazie. Alla prossima vacanza

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