Villa Neri Resort & Spa

Recent Reviews: 628

• User: yyggccvv

  Trip type: Couples

  Sadly not great, but not without its moments of loveliness

  Looked forward to it, wanted to love it, but I just can’t let go of how disappointing the service is. The place probably was a source of pride once, but it’s starting to show its wear. Staff completely disinterested in you, on their phone, dishes left on tables for hours, to be fair, food is quite good, though confusingly a bit too ambitious or too lackluster at times. The breakfast is exceptional… Read moreLooked forward to it, wanted to love it, but I just can’t let go of how disappointing the service is. The place probably was a source of pride once, but it’s starting to show its wear. Staff completely disinterested in you, on their phone, dishes left on table… Read more

• User: Gianna B

  Trip type: Family

  Amazing i wish i could go back

  Five-Star Hotel Review?????I had an absolutely amazing stay at this hotel! From the moment we arrived, the staff was incredibly welcoming, friendly, and helpful. The room was beautiful, spotless, and very comfortable, with everything we needed for a relaxing stay. The hotel itself was elegant and well-maintained, and the service was truly outstanding. The location was also perfect and made it easy… Read moreFive-Star Hotel Review?????I had an absolutely amazing stay at this hotel! From the moment we arrived, the staff was incredibly welcoming, friendly, and helpful. The room was beautiful, spotless, and very comfortable, with everything we needed for a relaxing s… Read more

• User: John B

  Trip type: Family

  Absolutely the best hotel I’ve been to in Sicily, made my stay much better

  I had a wonderful experience at this hotel. It truly deserves its 5-star rating. From the moment we arrived, everything was excellent — the service was welcoming, the hotel was beautiful and comfortable, and the overall atmosphere was relaxing.The food was fantastic, with a great selection and everything we tried was fresh and delicious. Our stay was equally enjoyable, with a comfortable room, exc… Read moreI had a wonderful experience at this hotel. It truly deserves its 5-star rating. From the moment we arrived, everything was excellent — the service was welcoming, the hotel was beautiful and comfortable, and the overall atmosphere was relaxing.The food was fan… Read more

• User: max s

  Trip type: Couples

  I feel they keep hold of your money not wanting to let go

  I booked a reward night here through Hilton and cancelled it the same day, four days before the stay. The front desk confirmed the cancellation by phone. That evening they reversed it by email, saying only Hilton could process it. Hilton then said only the hotel could. Two days going back and forth, and a phone confirmation that meant nothing once it was in writing. If you book here through Hilton… Read moreI booked a reward night here through Hilton and cancelled it the same day, four days before the stay. The front desk confirmed the cancellation by phone. That evening they reversed it by email, saying only Hilton could process it. Hilton then said only the hot… Read more

• User: Meghan0820

  Trip type: Couples

  Worst “5 star” experience of my life

  **Potential guests should know this before booking:** During our stay, we experienced no functioning Wi-Fi in our original room, a room downgrade, missing towels twice, a broken room lock that left us locked out for 45 minutes, a room without a functioning entrance or working lights on our final day/night (try packing in the dark and using the bathroom in pitch black), and a promised refund that m… Read more**Potential guests should know this before booking:** During our stay, we experienced no functioning Wi-Fi in our original room, a room downgrade, missing towels twice, a broken room lock that left us locked out for 45 minutes, a room without a functioning ent… Read more