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Porta Felice

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Porta Felice

locationPalermo, Sicily

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About Porta FeliceAbout Porta Felice

Location

The hotel is conveniently situated just 1 km from Palermo’s centre and port Santa Lucia. The hotel is surrounded by numerous attractions, such as Palazzo dei Normanni at Piazza Indipendenza and Palermo Cathedral. Palermo International Airport is just 35 km or a 40-minute drive away.

Facility

Guests have a choice of 3 suites and 30 double rooms located in two 4-storey buildings with lifts. The reception desk is open round the clock. A cloakroom, a baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 33 non-smoking rooms.

Sport

A hot tub can soothe sore muscles (for a fee). The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a hammam and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Porta Felice Amenities at Porta Felice

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

100 m

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

575

Very Good

441

Average

111

Poor

35

Terrible

30

Recent Reviews: 1192

  • User:Hannah T

    Trip type:

    Lovely Hotel with Comfort and Charm — Let Down by Service Hiccups and Misleading Details

    rating14 Aug 2025

    We recently stayed at this hotel and overall enjoyed our time, but there are definitely areas where improvements could make the experience far better. Positives:     •    Breakfast: The breakfast...

  • User:Julie R

    Trip type:

    5 stars for Location, Accommodation, Staff, Rooftop restaurant/bar

    rating23 Jul 2025

    Amazing hotel in an outstanding location - the Historic Kalsa district near Palazzo Steri, Palazzo Abatellis, the pedestrian street Via Vittorio Emanuele and the port . . . plus we felt very safe no...

  • User:OGTracyW

    Trip type: Couples

    Spacious room with a small balcony.

    rating03 Jul 2025

    Great hotel in central Palermo. Excellent location close to the marina with lots of restaurants nearby. Lovely staff & amenities. We were upgraded to a suite with a beautiful layout and a little...

  • User:542yelenap

    Trip type:

    Excellent stay ! Great memories to treasure!

    rating01 Jun 2025

    We stayed at this Hotel during our family vacation at the end of May, 2025. The staff were incredibly friendly, attentive, and made us feel genuinely cared for throughout our visit. Hotel is compact...

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