55+ photos
The hotel is conveniently situated just 1 km from Palermo’s centre and port Santa Lucia. The hotel is surrounded by numerous attractions, such as Palazzo dei Normanni at Piazza Indipendenza and Palermo Cathedral. Palermo International Airport is just 35 km or a 40-minute drive away.
Guests have a choice of 3 suites and 30 double rooms located in two 4-storey buildings with lifts. The reception desk is open round the clock. A cloakroom, a baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 33 non-smoking rooms.
A hot tub can soothe sore muscles (for a fee). The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a hammam and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath and massage treatments.
Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Via Butera, 45
Check-in from 2:00 PM · check-out by 11:00 AM
Very Good
1206 reviewsUser: joe0987
Trip type: Couples
Lovely hotel
We had a lovely stay at this hotel. Very convenient to all the sights. The room was large and comfortable and breakfast was delicious. Very friendly staff also. Recommended. Daniela Fusi, Direttore generale at Hotel Porta Felice, responded to this review…
User: jefflI6497TW
Trip type: Couples
Had a lot of fun, it’s a nice hotel. Get the garden side above the 3rd floor if you can. Spa is ok. Jacuzzi is not hot
No AC in this place at any room that I know of. Do not get the street side. Get garden side above 3rd floor. Showers are small, very clean space. Rooms get hot quick and there was a lot of construction going on Daniela Fusi, Direttore generale at Hotel Port…
User: Eileen M
Trip type: Couples
Beautiful rooms, delicious cocktails and food!
Beautiful rooms and delicious cocktails and food at the hotel restaurant! The bartender, Garten, made delicious cocktails and was friendly and helpful about Sicilian wines for dinner! The menu was perfect and the food was excellent! I will return! Daniela F…
User: PGallo811
Trip type: Friends getaway
Hospitality A+
Charming, Staff and beautiful hotel. As someone in this business, I appreciate the extra attention given, especially by the front desk associate Noemi. Her graciousness and professionalism was a stand out during my stay. Grazi. Daniela Fusi, Direttore gener…
User: Scenic666510
Trip type: Family
Lovely hotel and location. The wellbeing centre not friendly, sadly.
Great location and family room is excellent. I marked it down because I wanted to book the well being centre and I wasn’t made to feel welcome. To the point that we will not be booking it. I planned to use the spa and several treatments but it was difficult to…
