Occidental Aran Park

Recent Reviews: 1971

• User: samlad2014

  Few suggestions

  Overall, we had a very pleasant and comfortable stay. A few small improvements could make the experience even better.When technical assistance is needed, support from reception would be helpful if there is a language barrier. We had a recurring issue with the door lock that required two visits because communication with the technicians was difficult.For a hotel in a lively city like Rome, extendin… Read moreOverall, we had a very pleasant and comfortable stay. A few small improvements could make the experience even better.When technical assistance is needed, support from reception would be helpful if there is a language barrier. We had a recurring issue with the… Read more

• User: Bolik

  Trip type: Couples

  The utmost terrible

  No lotion, broken shower, suitcases rolling all day long noise outside no soundproof, ac half way working, balcony doorDoes not lock. Mattres and pillowsAre like logs! I can go onNever stay here Manager Barceló, Owner at Occidental Aran Park, responded to this review Dear Guest,We value your input and the points you’ve raised.We are truly sorry to hear that so many aspects of your stay fell s… Read moreNo lotion, broken shower, suitcases rolling all day long noise outside no soundproof, ac half way working, balcony doorDoes not lock. Mattres and pillowsAre like logs! I can go onNever stay here Manager Barceló, Owner at Occidental Aran Park, responded to t… Read more

• User: Eddy-ml

  Trip type: Business

  Satisfied customer

  I enjoyed a five day stay using half board. Both service and cleanliness were excellent. Staff at the reception and information desk was very friendly and helpful. Also staff serving breakfast and dinner were very customer friendly and helpful. Unfortunately I only noted some names of staff serving me in the restaurant: Adir, Hassen, Filippo, Gladwin and Adina. Overall good value for money, suffic… Read moreI enjoyed a five day stay using half board. Both service and cleanliness were excellent. Staff at the reception and information desk was very friendly and helpful. Also staff serving breakfast and dinner were very customer friendly and helpful. Unfortunately I… Read more

• User: 326admin

  So cold hotel

  Hotel so far from city and airport and railway station, than not available staff for services and welcome drink not available at time of arrival Manager Barceló, Owner at Occidental Aran Park, responded to this review Dear Guest,We appreciate your review and the opportunity to address your feedback.We are truly sorry to hear that several aspects of your stay did not meet your expectations.The… Read moreHotel so far from city and airport and railway station, than not available staff for services and welcome drink not available at time of arrival Manager Barceló, Owner at Occidental Aran Park, responded to this review Dear Guest,We appreciate your review… Read more

• User: Wander67319706728

  Trip type: Couples

  Room service signs ignored

  The area is fantastic, easy access to buses and metro. As well as local shops and restraunts are also great. The room itself was good, however some things are a bit broken but nothing that really matters. The one issue that happened to us, is despite having the piece of cardboard on our door that tells the workers that room service to not come in our room was disrespected. One morning we were tryi… Read moreThe area is fantastic, easy access to buses and metro. As well as local shops and restraunts are also great. The room itself was good, however some things are a bit broken but nothing that really matters. The one issue that happened to us, is despite having th… Read more