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About Best Western Plus Hotel Universo
This hotel is quietly situated yet lies right at the heart of the city. Stazione Termini main train station, St. Maria Maggiore and the famous, popular opera house are, for example, only around 2 minutes from the hotel. Further important places and streets, such as the Foro Romano or the Via Veneto are also within excellent range, around 1 km away. The National Museum is around 10 minutes away. Through its central location it is an ideal starting point for extensive shopping tours or sightseeing in the everlasting city.
65 single rooms and 170 double rooms are located on 8 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. A hot tub can soothe sore muscles (for a fee). Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.
Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Amenities at Best Western Plus Hotel Universo
Facilities
Air conditioning
Bar(s)
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Foyer
Garage
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Gym
Jacuzzi
Massage
Sauna
Steam bath
Sun loungers
Location
Around this property:
Public Transport
200 m
User Rating & Reviews
Excellent
1177
Very Good
1242
Average
358
Poor
121
Terrible
85
Recent Reviews: 2983
User:Coastal36992384822
Trip type:
Good Location and Choice
14 Dec 2025
User:ISPpilot
Trip type:
Good hotel but "forced" to tip the staff
02 Dec 2025
User:Inspire792753
Trip type:
Great location.
28 Nov 2025
User:Dustin-McD24
Trip type:
Good hotel overall with a good location
05 Nov 2025
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