The Gate Hotel

Recent Reviews: 687

• User: Meryem B

  Trip type: Friends getaway

  2 or 3 star it is maximum

  11 Nov 2025

  We are staying at this hotel with friends, and unfortunately, we’re quite disappointed. The service is poor, and the food at breakfast is very bad. The soundproofing in the room is terrible — at night you can clearly hear cars passing on the highway. The hotel is also located far from the city, which makes it very inconvenient. In my opinion, this hotel definitely does not deserve its 4-star ratin… Read moreWe are staying at this hotel with friends, and unfortunately, we’re quite disappointed. The service is poor, and the food at breakfast is very bad. The soundproofing in the room is terrible — at night you can clearly hear cars passing on the highway. The hotel… Read more

• User: Chris D

  Trip type: Family

  Clean but no frills hotel

  17 May 2025

  The air conditioner didn't work properly so we opened the windows and enjoyed the cool night along with a few mosquitos. The breakfast buffet was overly crowded and not enough coffee machines. The main course of meat were cut up hot dogs that didn't look appetizing. The hotel was clean and just average as far as a night's sleep. The Gate Hotel, Proprietario at The Gate Hotel, responded to this… Read moreThe air conditioner didn't work properly so we opened the windows and enjoyed the cool night along with a few mosquitos. The breakfast buffet was overly crowded and not enough coffee machines. The main course of meat were cut up hot dogs that didn't look appet… Read more

• User: Frank M

  Trip type: Friends getaway

  No a/c. Room too HOT!!!!!

  30 Apr 2025

  Room too hot and not a/c until late May. Their excuse is the city is not allowing to turn it on.We came to Florence and stayed at this hotel hoping to stay in a good hotel.They claimed to be almost 5 star hotel.All my friends complained about this and some other things.Room too hot and not a/c until late May. Their excuse is the city is not allowing to turn it on.We came to Florence and stayed at this hotel hoping to stay in a good hotel.They claimed to be almost 5 star hotel.All my friends complained about this and some oth… Read more

• User: fdirisaglik

  Trip type: Friends getaway

  not a convenient stay for visiting Florence

  01 Apr 2025

  hotel location is right in between Florence and prata and just next to the highway. if you have a car, you are good to go, and free parking is a pros. if not you are in trouble: no public transportation around (~15min walking and then tram or bus) so it's not very convenient stay for visiting Florence. rooms are dusty, cleanliness is not sufficient, floors are old, needs renovation (seems under re… Read morehotel location is right in between Florence and prata and just next to the highway. if you have a car, you are good to go, and free parking is a pros. if not you are in trouble: no public transportation around (~15min walking and then tram or bus) so it's not… Read more

• User: Luis S

  Trip type: Couples

  Terrible, never 4 stars hotel. Dirty room with dirty floor, hair in the floor, dirty walls and mosquitoes. Dirty forks.

  19 Oct 2024

  Terrible, never 4 stars hotelDirty room with dirty floor, dirty walls and mosquitoes.Dishes and forks for breakfast were dirty.Tour agencies should reconsider using this hotel. They use it because of the space for the bus, but it was an awful experience. The Hotel, Altro at The Gate Hotel, responded to this review Luis S., we deeply regret that your experience was not satisfactory. We would h… Read moreTerrible, never 4 stars hotelDirty room with dirty floor, dirty walls and mosquitoes.Dishes and forks for breakfast were dirty.Tour agencies should reconsider using this hotel. They use it because of the space for the bus, but it was an awful experience. Th… Read more