34 +PHOTOS
36+ photos
The hotel is in the historical town of Pistoia, about 1 km from the centre. It is an ideal base from which to explore the many attractions of Tuscany. It is just 20 minutes from Florence, 40 minutes from Pisa and about 1 hour from Siena and S. Gimignano.
Via di Collegigliato, 45
Check-in from 2:00 PM · Check-out by 11:00 AM
Via di Collegigliato, 45
Check-in from 2:00 PM · Check-out by 11:00 AM
Very Good
981 reviewsUser: AnitaM1960
Trip type: Couples
I would not recommend.
I have not posted such a negative review before but this hotel deserves it. We stayed at this hotel as part of a Titan tour. Not up to Titan standards and I complained when I got back. Tiny room, no fridge or tea making facilities. Shared outside area with privacy. Not impressed with the food, one meal was vile with drinks being constantly pushed. No choice but to eat there as it's out of the way.I have not posted such a negative review before but this hotel deserves it. We stayed at this hotel as part of a Titan tour. Not up to Titan standards and I complained when I got back. Tiny room, no fridge or tea making facilities. Shared outside area with pri…
User: Dreamer00838603322
Trip type: Family
Lack of security and complete lack of responsibility towards guests
During my stay at Hotel Villa Cappugi from 20 to 21 July 2026, EUR 3,500 in cash was stolen from my hotel room. I have filed an official theft report with the police regarding this incident. Until the official investigation is completed, I will not claim that any specific member of the hotel staff or management committed the theft. However, I can make a clear assessment of the hotel’s own conduct… During my stay at Hotel Villa Cappugi from 20 to 21 July 2026, EUR 3,500 in cash was stolen from my hotel room. I have filed an official theft report with the police regarding this incident. Until the official investigation is completed, I will not claim that…
User: 615anthonyk
Trip type: Couples
four star my A*****
we had a tiny room with one chair not big enough to sit on ,the food was in the resturant next door the food was terrible on the evening no kettle no tea or coffee in the room only 4 star because of the spa etcwe had a tiny room with one chair not big enough to sit on ,the food was in the resturant next door the food was terrible on the evening no kettle no tea or coffee in the room only 4 star because of the spa etc
User: Colin S
Trip type: Couples
Never seen food like this
When we arrived in the room, the safe didn’t work, the fridge was warm, the shower doors didn’t close, the shower trap didn’t fit, no wardrobe or draw space or tea coffee facilities. But the worst thing is the food. Complained on the first night, no improvement see picture of next nights meal 3 pieces of chicken and 8 cubes of potato and no veg see photo.When we arrived in the room, the safe didn’t work, the fridge was warm, the shower doors didn’t close, the shower trap didn’t fit, no wardrobe or draw space or tea coffee facilities. But the worst thing is the food. Complained on the first night, no improvemen…
User: Chichi199
Trip type: Couples
Lovely hotel, badly let down by management
Despite the lovely hotel building, beautiful setting, this hotel is let down badly by the management. A little away from the town of Pistoia. Vastly overbooked, terribly unprepared, inadequately providing for the number and type of guests. Eager to book numbers but totally unprepared, in terms of the provisions of food and drinks. Unprofessionally run, inadequately staffed. We were asked to reuse… Despite the lovely hotel building, beautiful setting, this hotel is let down badly by the management. A little away from the town of Pistoia. Vastly overbooked, terribly unprepared, inadequately providing for the number and type of guests. Eager to book number…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy
