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Eurostars Hotel Excelsior

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Eurostars Hotel Excelsior

naples, italy

About Eurostars Hotel Excelsior

location

Located in an elegant district of Naples, this comfort hotel lies close to many of the city's famous shops and top sights. Public transport departs from stops situated within a few minutes walk of the hotel (approximately 100 m).

facility

The hotel was built in 1902. 12 suites, 29 single rooms and 95 double rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

A few lengths of the pool are good for the body, mind and soul, and the hydrojets of the hot tub will soothe any tired muscles. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including vegetarian dishes, are also available.

Amenities at Eurostars Hotel Excelsior

Facilities

Air conditioningBar(s)Bicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyHotel SafeLaundry FacilitiesLaundry ServiceLiftsPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsTV RoomWifi

Hygiene

Enhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast Buffet

Sport/Entertainment

AerobicsGolfGymJacuzziMassageSaunaSun loungersSun terraceTanning Studio/Solarium

Location

Map preview
Napoli, Naples, Italy

Via Partenope 48

What's nearby

  • Public Transport100m

Check-in from 2:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

1863 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent995
  • Very Good516
  • Average187
  • Poor85
  • Terrible80

Recent Reviews: 1863

  • User: mariarP8582IR

    Trip type: Couples

    Location and view great - service not so much

    22 Mar 2026

    4 star is for location and room quality (three roomed suite) and the sea view.Suite felt quite luxurious with fabric on walls and big curtain swaggers! Had to call and ask for milk in the room, next day no coffee or “normal” tea bags so not good for in room fa…

  • User: Mikala198

    Trip type: Couples

    LA GRANDE BELLAZA

    28 Feb 2026

    The opulent Excelsior on the Borgo Marinaro waterfront opposite the Castel dell’Ovo, is splendid and its corner position means that the hotel has a double aspect onto both Vesuvius and the castle.Special mention to Alexandro at the front desk which had gone ab…

  • User: eklny

    Trip type: Family

    Do not be fooled by good reviews!

    12 Nov 2025

    The location of this hotel is wonderful and the room was quite large. Those are the two best things I can say about this hotel. When we arrived the elevators were not working so me and my family had to climb up 5 flights of stairs. The internet never worked th…

  • User: Pjoterstaka

    Trip type: Family

    Great stay 🙏

    25 Oct 2025

    Great stay. Great location. Nice, clean and comfortable room / hotel facilities. Very service minded staff, in particular Giuseppe 🙏

  • User: brad15301

    Trip type: Family

    LA DOLCE VITA!!

    07 Oct 2025

    Legendary charming hotel in prime location in Napoli. I have stayed here five times and it only gets better. The staff is incredibly helpful. Grazie to Alessandro and Carmine at reception and also grazie to Alessandro the charming bartender upstairs at the mos…

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