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Eurostars Hotel Excelsior

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Eurostars Hotel Excelsior

locationNapoli, Naples

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About Eurostars Hotel ExcelsiorAbout Eurostars Hotel Excelsior

Location

Located in an elegant district of Naples, this comfort hotel lies close to many of the city's famous shops and top sights. Public transport departs from stops situated within a few minutes walk of the hotel (approximately 100 m).

Facility

The hotel was built in 1902. 12 suites, 29 single rooms and 95 double rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

A few lengths of the pool are good for the body, mind and soul, and the hydrojets of the hot tub will soothe any tired muscles. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including vegetarian dishes, are also available.

Amenities at Eurostars Hotel Excelsior Amenities at Eurostars Hotel Excelsior

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

971

Very Good

507

Average

186

Poor

84

Terrible

77

Recent Reviews: 1825

  • User:janet d

    Trip type:

    Absolutely Fabulous in every way.

    rating09 Jun 2025

    Wonderful from start to finish. Loved our check-in with Giorgio who is such a lovely guy. Our suite was just as described and we didn't want to leave it. The bed was luxurious and the pillows so...

  • User:strulovitz

    Trip type:

    nice suite with views. very good half board. convenient location. problematic reception and concierge

    rating21 May 2025

    we paid for the most expensive suite with half board a fair price. the suite was nice and has wonderful views from its balconies. the half board was very good and recommended. the location is very...

  • User:Larry N

    Trip type:

    A sweaty night

    rating14 May 2025

    We stayed here the last night of our 15-day vacation in Italy because we were returning to the USA from the Naples airport. The hotel had excellent ratings and overlooks the harbor, so we had high...

  • User:222jrp

    Trip type: Couples

    Very disappointing

    rating11 May 2025

    We had a very disappointing stay. When we wanted to go to the rooftop bar and restaurant there was a wedding going on. There was no other area that offered bar service. The reception staff at the...

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