Acca Palace

Recent Reviews: 993

• User: Valentin D

  Trip type: Family

  Worst hotel experince all time

  We had the worst experince ever on this "4*star hotel"The property is listed and marketed as a 4-star hotel, charging a premium rate of €234 per night. However, given the actual conditions, it barely meets the standards of a subpar 3-star property.The major contractual breaches I have documented are as follows:• We arrive are 15 in 4 sept and the room was not ready, even if the checkin was suppose… Read moreWe had the worst experince ever on this "4*star hotel"The property is listed and marketed as a 4-star hotel, charging a premium rate of €234 per night. However, given the actual conditions, it barely meets the standards of a subpar 3-star property.The major co… Read more

• User: Luna P

  Trip type: Business

  Not reliable for business

  Unfortunate experience when trying to book a 2 days 30 person corporate meeting; email exchange was very quick, we booked the congress, were asked for a non refundable bank transfer payment or a credit card to secure the dates; I proceeded as normal by sending my corporate attendees all the meeting details, only to receive the morning after an email from the hotel confirming everything except for… Read moreUnfortunate experience when trying to book a 2 days 30 person corporate meeting; email exchange was very quick, we booked the congress, were asked for a non refundable bank transfer payment or a credit card to secure the dates; I proceeded as normal by sending… Read more

• User: Cloudy036

  Trip type: Friends getaway

  Great hotel with friendly staff

  Accra palace was an excellent location for a base to explore Milan. Rooms are large, spotlessly clean. Quiet area, so good sleep. The beds were comfy. We were on 6th floor, 2 lifts available to get us up there. The staff were so friendly and helpful. Always chatty. Felt very at home. Would highly recommend and would return againAccra palace was an excellent location for a base to explore Milan. Rooms are large, spotlessly clean. Quiet area, so good sleep. The beds were comfy. We were on 6th floor, 2 lifts available to get us up there. The staff were so friendly and helpful. Always ch… Read more

• User: jordan_eye

  Trip type: Couples

  Good choice

  Spent two nights. Very good location: The hotel is in a quiet residential area, so you can get a good night's sleep. At the same time it is close to a big supermarket and a metro station. Parking available at extra charge. Staff (reception and housekeeping) is very helpful and pleasant. Room was clean and even had a microwave in it.Spent two nights. Very good location: The hotel is in a quiet residential area, so you can get a good night's sleep. At the same time it is close to a big supermarket and a metro station. Parking available at extra charge. Staff (reception and housekeeping) is… Read more

• User: eduardr176

  Trip type: Family

  Be careful!

  We stayed at this property once with our family for one night. Several months later, we were surprised to receive a notification of a €100 pre-authorisation charge. Since we had not made any recent booking or payment, we immediately contacted the hotel to clarify the situation. Unfortunately, they were unable—or unwilling—to provide any explanation.We then sent a formal legal notice stating that w… Read moreWe stayed at this property once with our family for one night. Several months later, we were surprised to receive a notification of a €100 pre-authorisation charge. Since we had not made any recent booking or payment, we immediately contacted the hotel to clar… Read more