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San Luca Palace

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San Luca Palace

locationItaly, Lucca

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About San Luca PalaceAbout San Luca Palace

Location

This hotel is located in Lucca. The nearest airport is Pisa (PSA).

Facility

The hotel has a lift and features 26 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at San Luca Palace Amenities at San Luca Palace

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Foyer

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Children's Entertainment

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

564

Very Good

154

Average

20

Poor

8

Terrible

8

Recent Reviews: 754

  • User:philhartley11

    Trip type:

    Still nice but needs a little attention

    rating13 Sept 2025

    We have stayed here on many occasions since our first stay in 2012. It has always been our 'go to' hotel in Lucca, well located, very comfortable & superb staff. However, after this stay, we feel...

  • User:leopardlodge1

    Trip type: Couples

    Excellent location for drivers

    rating13 Aug 2025

    Needn’t have worried about where/how to park. SLP’s small car park is located almost next to Porta Sant’Anna and a lovely member of staff talked me through directions (you do need to reserve a space...

  • User:jacquelined768

    Trip type:

    One of the worst hotel experiences we’ve ever had.

    rating04 Aug 2025

    Shocking experience – no response from hotel after two complaints We stayed at San Luca Hotel (Room 25, 18–21 July 2025) and were appalled by the state of the room and the treatment we received. The...

  • User:RSL63

    Trip type:

    Great staff and location

    rating26 May 2025

    The hotel is in a great location. Our room was spacious and clean. Our bed was comfortable, but since it was in the cusp season we could not turn on AC and had to sleep with the windows open - out...

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