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Palazzo Alexander

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Palazzo Alexander

locationItaly, Lucca

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About Palazzo AlexanderAbout Palazzo Alexander

Location

This hotel is located in the centre of Lucca.

Facility

The hotel has 2 lifts and features 13 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, horse riding, a gym, callisthenics, a spa, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a café and a bar. Breakfast and lunch offer culinary delights every day. Staff are also happy to provide gluten-free meals.

Payment

The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.

Amenities at Palazzo Alexander Amenities at Palazzo Alexander

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

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      Gym

    • -

      Horse Riding

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Centre

350 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

597

Very Good

237

Average

41

Poor

12

Terrible

13

Recent Reviews: 900

  • User:Grayson W

    Trip type:

    Warm Boutique Hotel in a Historic Building

    rating26 Nov 2025

    A charming boutique hotel with spacious rooms and very friendly staff. Breakfast is fresh and varied, and the location makes it easy to explore Lucca on foot.

  • User:X8208ZOrebeccab

    Trip type: Family

    An authentic and quaint hotel tucked away within the Lucca Walls

    rating22 Aug 2025

    We stayed for 3 nights with two rooms. From the minute our taxi pulled up outside we were greeted by the staff who came outside to meet us and help with our bags. From the instant this set the tone...

  • User:TheCronicle

    Trip type: Couples

    Does it get any better 🤷🏼

    rating02 Aug 2025

    Traditional Tuscan hotel, absolutely immaculate with some of the best staff you will ever find. A friendlier place doesn’t not exist .. Placed perfectly for attending any of the many cafes and...

  • User:JON M

    Trip type: Couples

    MUST STAY IN LUCCA

    rating01 Aug 2025

    So, where do you start. We have stayed at this hotel twice and each time it only gets better. I am almost sorry to write this review because it will highlight the OUTSTANDING nature of this...

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