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Grand Hotel Palazzo Livorno

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Grand Hotel Palazzo Livorno

locationLivorno, Livorno

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About  Grand Hotel Palazzo LivornoAbout Grand Hotel Palazzo Livorno

Location

This hotel is located very close to the city's port, around 30 m from the beach and approximately 3 km from the train station. Pisa Airport is a short drive away.

Facility

The hotel was built in 1884. 123 non-smoking rooms are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service (for a fee), a laundry service and a hairdresser.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

 Amenities at Grand Hotel Palazzo Livorno Amenities at Grand Hotel Palazzo Livorno

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

30 m

Sea

30 m

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

535

Very Good

341

Average

207

Poor

164

Terrible

177

Recent Reviews: 1424

  • User:Sightseer20529679204

    Trip type: Solo travel

    One of the best hotel (mostly because of the staff)

    rating11 Apr 2026

    It is a incredible hotel. The staff is really but really helpful. When I had a problem they helped me really quickly. I 100% recommend that hotel and I will for sure go back.
  • User:xandresgi

    Trip type: Family

    Fantastic

    rating29 Dec 2025

    My family and I spent Christmas in Italy and stayed five nights at this absolutely wonderful hotel.The location: 10 out of 5 stars – it simply doesn’t get any better in Livorno. A breathtaking view over the terrace and the sea from the beautiful rooftop terrace.The room: A very beautiful room with stylish marble décor. It was spotlessly clean, and the bed was wonderfully large and comfortable.Breakfast: The breakfast was a lavish buffet with both Italian and continental options. There was a great selection for those looking for lighter choices as well as more indulgent ones.The staff: I often feel that the number of stars a hotel has does not always reflect the staff’s attitude and level of hospitality. That was certainly proven wrong here. From the warm welcome at reception, to the help in converting a double bed into two single beds for our children, and absolutely – last but not least – the truly amazing breakfast staff. I would especially like to highlight Nadia, who was very professional and at the same time brought a genuinely warm and heartfelt approach to her work. Her service was outstanding.I celebrated my birthday during our stay, and without any prompting, birthday cake and prosecco were served at breakfast. I will never forget that.All in all: An absolutely fantastic hotel, an outstanding location, and exceptional staff.Does the hotel need a little tender loving care in some areas? Yes.Does it affect the overall impression and the stay? No.My very best recommendations for this hotel.
  • User:Sightsee60005702741

    Trip type: Solo travel

    Incredible hotel

    rating09 Dec 2025

    What can I say? Quality in every moment and every touch in this hotel. From the welcome all the way to the spa, the concierge, the room itself is incredible, I am so glad I booked this hotel and I will come back again and again. Compliments to the staff and to the management of this beautiful property. I highly recommend this property.
  • User:KradukKradik

    Trip type: Family

    The WORST 5-star hotel I've ever stayed!!

    rating17 Nov 2025

    I went to stay in this hotel with my family during July 9 - 11, 2025, and we found this was the most terrible experience in our life. The ONLY 1 good thing about the hotel is the nice view of the sea. No other good thing I can think of.Here is the summary of my experience- Terrible check-in speed of the night shift staff. We checked in 9 rooms and it toom them for around 1 hour to finish, with a lot of mistake with room assignments. That female staff was also very rude to us.- The air conditioning in my mom's suite room was out of order. She had to move to stay with my sister in another room. We complained and they were never able to fix it!! The worst thing is they DID NOT give us the refund!! They said we had to get it from Booking.com, which later on told us that it was hotel decision to return the money or not. - The bed was the lowest quality. Cheap spring material inside. I had to support my back with towels.- The towels were extremely old, and rough. Zero softness.- They provided us with disposable plastic cups in the room, considering very room rate, this is really pathetic.- Even worse, I found an insect “the silver fish” in the towel. Not only me, my sister’s and my brother’s rooms too.- They provided us only 2 rolls of tissue paper for the whole stay.- NO water bottle provided for the whole stay!!! Can you believe that??? They said they will give us 1 bottle per room when we check out. …… I was totally speechless....- Very slow speed WIFI in the room. I was so slow that I changed to buy mobile data and paid for it. - I put the “do not disturb” sign on the door knob, but found out when I returned to my room that the house keeping ignored it and entered my room anyway. I complained to the front desk and they just said sorry. That’s it. - We happened to meet the owner of the hotel and we told him everything we found included his rude staff. He just listened, gave us some excuses, and left. Zero compensation!!- The rudest front staff is Mart** Kay* She was in the night shift…stayed in the staff room behind the counter. My sister went there to ask for help, she heard my sister voice but ignored. My sister tried to look for someone behind the counter and entered the area by only 1 step, but she suddenly raised her voice and said “If you enter in this room, I’ll call the police!”” OMGGG, why on earth she said this?? Did she forget it was her job to service the guest??? My last point for this trashy hotel for everyone is…..PLEASE STAY AWAY!!
  • User:Resort12326836519

    Trip type: Couples

    NOT a 5 star hotel, except for price.

    rating16 Nov 2025

    Spent a night with wife . The hotel has a long history (1884) but it looks tired and clearly not a 5 star hotel. Rooms are decently large, but with scuffed and old furniture. An espresso style coffee maker is in the room, but no pods. Bathtub style shower has good pressure . WiFi was poor. We had a great seaside view from our room.Service was uninspiring overall. The price was twice that of 4 star hotels. Not worth it except for the history of this building.Parking on premises is helpful.

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