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Raffaello

locationFirenze, Florence

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About RaffaelloAbout Raffaello

Location

This hotel enjoys a peaceful location just 3 km from the centre of Florence, which can easily be reached by using the hotel shuttle bus. The nearest public transport stop is roughly 2 km from the hotel.

Facility

The hotel welcomes guests in an 8-storey building with a lift and 141 rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms include a double bed. A safe and a minibar are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, diving, a gym, aerobics, a sauna and massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Raffaello Amenities at Raffaello

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Massage

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      Sauna

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      Sun terrace

LocationLocation

Around this property:

Public Transport

2 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

56

Very Good

20

Average

20

Poor

19

Terrible

26

Recent Reviews: 141

  • User:Cristiane U

    Trip type:

    Terrible experience

    rating14 Jul 2025

    Unfortunately, my experience at your hotel was quite disappointing, especially in terms of service and hospitality. Although the outdoor area is very beautiful and inviting, we were asked to leave...

  • User:amanpreet p

    Trip type:

    Hotel rooms..

    rating23 Jun 2025

    The hotel is very nice and comfortable..The rooms are spacious too.. the staff is also good we enjoyed our stay here.. everything is perfect specially the sitting area they have outside..

  • User:Roving67470349477

    Trip type:

    Terrible experience

    rating27 Apr 2025

    Terrible experience Kids running inde the room and corredors..singing, laughfing,talking loud, hiting doors, doung video calls, etc... for the 2 straight nights. Hotel did not solve nor found an...

  • User:Alok R

    Trip type:

    Extremely Disappointing Experience!

    rating20 Apr 2025

    Hotel Raffaello, Florence – Extremely Disappointing Experience! I had a very poor experience at Hotel Raffaello in Florence and would strongly advise against booking this hotel, especially for...

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