Palazzo dei Ciompi

Name: Palazzo dei Ciompi
Address: Via Pietrapiana 18, Florence, italy
Telephone: +44-204-505-9777
Rating: 3

Firenze, Florence, Italy

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About Palazzo dei Ciompi

location

This aparthotel is found in the centre of the old city of Florence, at the point where the road meets Piazza Ciompi, 150 m from the square of Santa Croce, 350 m from Piazza del Duomo and about 500 m from Via Tornabuoni, the famous Florentine shopping street. Peretola Airport is around 10 km from the residence and Galileo Galilei Airport around 70 km.

facility

21 non-smoking rooms, including 10 suites and 10 apartments, are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the apartment hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include medical assistance, room service, a laundry service and a coin-operated laundry.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, dishwasher and oven, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

A wellness area with a spa is available at the apartment hotel.

meals

The dining area includes 2 restaurants and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Palazzo dei Ciompi

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Small supermarket
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  Theatre
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Social distancing regulations
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  Use of commercially available disinfectants

Location

Around this property:

City Centre

500 m

Shopping opportunities

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

105

Average

Poor

Terrible

Recent Reviews: 348

User:jonathanhZ1090AZ
Trip type: Family
Great central location
06 Jan 2026
Great location and safe area just outside of the fanciest bits - rooms would be very spacious for four - was a little tight with six (fold out bed does encroach on the kitchen) staff were super friendly and helpful.
User:Expedition376227
Trip type: Family
Apartment in heart of Florence
03 Jan 2026
Friendly staff, small but comfortable 2 bedroom apartment for family of 6. Recommended for anyone who wants to stay central
User:Salisburyboys
Trip type: Couples
Not impressed
13 Aug 2025
This hotel is more suited for backpackers or families on a budget where you prefer to cook meals yourselves as the room has a kitchenette. The room was an average size for 2. The room smelt of vinegar, not sure if this was cleaning products or cooking smells. The first morning, we found no cups and no kettle. This was promptly rectified, though, no English television channels, and the safe wasn't secured to anything. Breakfast was next door in a cafe but not much on offer. The main issue was the aircon, which was very antiquated and did not keep the room cool at all and hidden behind the curtains, not sure how this was meant to cool the room. We did complain but was promptly told that it's working, not efficient at all for us as it was 39 degrees outside, so much so we checked out on day 2 to go to another hotel. The shower gels were hidden in drawers in tiny sachets, not a bottle dispenser as one would expect. If you want a hotel where you can relax I'd probably advise you to stay elsewhere.
User:colomama
Trip type: Couples
Disappointing Experience although the location and parking were great!
26 May 2025
We thought this place would be great - the pics are wonderful. We wanted larger size beds as my husband is tall - almost 2 meters. Location is great. And having a place to park in historic Florence is really difficult, so that is fantastic. However, we were disappointed. The place was clean. It was modern. But its like working in an office with cubicles. The rooms are not private. There is only a wall that goes up 7 feet and then is open to the ceiling. We were sharing the apartment with my sister and husband. But the lights from their room or ours was visible in the other. Sounds also carry if someone got up early or stayed awake later. There is nowhere to hang a toiletry bag - in fact, no hooks anywhere. This place is used by Florida State Univ. for students who had taken over the laundry room on our floor, so that was not helpful. It's above some cafes and restaurants which were noisy til late. The bathroom is shared (and does have a ceiling). But the sink has no stopper. There is no place to put soap or shampoo in the shower but on the floor (or open the sliding shower door to reach in and out on a small shelf.Most of all the beds were not comfortable. One of the beds (the king) was actually two portable steel bedframes together with insufficient mattresses on top- not permanent beds. It had a sink or dip in the middle so head and feet are higher than the body. We tried to offset that with pillows and blankets. It might be ok for people in their 20’s but for older bodies, it is not comfortable. The other bed was not as bad but also consisted of two mattresses put together.
User:Anthony M
Trip type: Couples
The place is average, but its location was fantastic!!
01 Apr 2025
Close to everything. Never walked more than 16 minutes. Never had to drive, and you won't want too. Traffic is a mess. Close to all the attractions! Close to restaurants, a Conad supermarket, and our favorite gelato place, Il Procopio!!! Also, the young lady at the front desk was absolutely terrific!!! She gets 10 stars all day long. As does the location.Only down side is €25 a day for parking.